About Graystone Restoration
Graystone Restoration is a Tampa-based company specializing in disaster recovery. They focus on returning properties to their original condition after unexpected events. Graystone is recognized for its experienced team and strong commitment to each project. Clients frequently praise their excellent communication, professionalism, and knowledge. Reviewers highlight the company's ability to work efficiently and meet deadlines, even under pressure. The dedication to customer care is evident, as Graystone goes above and beyond to accommodate individual needs. Mr. Jason is noted for being thorough, quick, and helpful, completing repairs in just five weeks. The CONTENTS DEPARTMENT, led by Stacy, receives high praise for their careful documentation and organization, ensuring belongings are returned to their rightful place. Donald stands out among the staff for his kind and compassionate approach, taking time to listen and guide clients through the process, which helps ease their concerns. He, along with Mr. Richard Sandoval, is recognized for his professionalism and support in organizing appointments and paperwork. Overall, Graystone Restoration is commended for its hard work and thoughtful approach, restoring both property and peace of mind after a disaster.
Anthony and Jerry did the job with a level of professionalism and attention to detail above and beyond anything in my recent memory.
My entire house was flooded. They came in and meticulously focused on making sure things got dried out, and also stood with me as the insurance adjuster went through to ensure she didn't miss anything.
If you need the best in terms in service quality work. and a great attitude, I would say RUN, don't walk, to hire this team. I couldn't be happier!
When I walked into the office and saw standing water, Graystone Restoration was my first call. They responded immediately and provided exceptional service and reassurance. They kept me up to date on the process and walked me through every stage of the repair. I would recommend Graystone to anyone.
Jason L. shepherded us through the traumatic process of recovering from Hurricane Milton. We had to stay on the West Coast so he single-handedly managed the complicated challenge of coordinating many workers in a gated community and a locked building with many HOA rules. We opted to do some remodeling as part of this project, as well as removing popcorn ceiling and upgrading the plumbing, so he managed the very slow process of acquiring permits as well. Our only regret was hiring our own contractor for the countertops and they made a mistake that Jason alerted us to, then the company ignored our calls for two weeks, creating a delay. Jason acted as point person on that...read full review