About Geek Squad
Geek Squad offers repair, installation, and setup services for various types of technology at over 1,100 Best Buy stores. They are known for their attention to detail, as one customer appreciated that they took the time to diagnose their laptop's issue, in contrast to another business. The team is highly professional, providing honest and upfront information about costs and wait times for repairs. They have the ability to fix most makes and models of technology, regardless of where it was purchased. One customer expressed their satisfaction with the quick resolution of a wifi network failure caused by a lightning strike, with the help of a Geek Squad employee. Customers are likely to recommend Geek Squad's services to others due to their positive experiences.
During my time I was helped by Jon. Was excellent, and helped provide the best advice for the least spent. Was upfront and honest about all possibilities and was patient with my questions. Would recommend him! :)
One year later and I’m still impressed by how absolutely good Dale Mabry’s geek squad team is. From 3 visits, I can already tell his manager has a great eye for picking talent and Geo is one of those people who works under him that actually cares about catering to device needs and explaining things in a way that just make sense. My computer was fixed and in and out quickly. I’ve never remembered a repair person in my life and I knew exactly who Geo was because he left such a great impression. Well done, extremely competent group.
That man Nate who works there with the viking like beard needs to get the crispest pat on the back or a raise or something because he helped me through a stressful time and his magic touched escape keyed my PC back to working fully. So thank you to that man