About MOCHA REIGN NATURAL HAIR STUDIO & BOUTIQUE
Mocha Reign Natural Hair Studio & Boutique is a highly-regarded salon specializing in loc services. Clients praise Mocha's skill and professionalism, describing her as a "credit to her profession" and "phenomenal." The studio offers a warm and welcoming atmosphere, making clients feel like family. One client experienced a positive initial appointment, highlighting the politeness and professionalism of both Mocha and Jazz. However, a subsequent attempt to reschedule an appointment was met with difficulty. The client encountered conflicting messages on the booking app, leading to the belief that their account was blocked. Despite the negative booking experience, the client acknowledges Mocha's talent and the value of her services.
So, the actual services I received in-person (back in November) were excellent; I was very happy with my locs, as well as the beyond fair price point. Mocha is a credit to her profession, she 100% knows what she’s doing.
Unfortunately, a few months later, upon booking another interlocking appointment, I woke up sick the morning of the appt. and had to cancel (as I didn’t know if it was covid or not & didn’t want to take the risk of infecting others). When I later tried to reschedule, I received conflicting error messages in the Booksy app. It would not allow me to book any service - not even a consultation - claiming Mocha Reign was booked solid for the next...read full review
My first appointment with Mocha and Jazz was a great experience. Jazz did my micro retighten both ladies were very polite and professional and I absolutely loved my hair when she was done. I recommend this studio to anyone who needs a REAL loctician.
Her reputation doesn’t do her justice. She is phenomenal in every way. Her professionalism is astounding. She doesn’t make you feel like a client she makes you feel like family from the first entrance in her salon. The safe haven I think a lot of us didn’t know we needed. This boss deserves more than reviews, but her own flowers.Services: Dreadlocks