Geek Squad

Geek Squad, a division of Best Buy, offers a wide range of repair, installation, and setup services for various tech products, including computers, tablets, TVs, home theaters, car electronics, cell phones, and home appliances. Many customers appreciate that this location displays their products so they can see exactly what they want and pick easily. The store opens a few minutes early when there is a line outside, allowing customers to enter one at a time peacefully. Customers have praised the team in the automotive section for being knowledgeable, helpful, friendly, and efficient. They make sure everything is done precisely and in a timely fashion, with staff members like Amanda, Jose, and Wes receiving special mentions for their excellent service. The team works hard to make each experience pleasant, and many leave satisfied with their new setups, such as dash cams. Although some services can be costly, customers have noted satisfaction with Geek Squad's work, especially when devices are transformed into near-new units or issues with new products are resolved. Installation services are often praised for technicians taking the time to ensure everything works properly and explaining features clearly. However, some customers have pointed out that staff knowledge and availability can sometimes be inconsistent. Additionally, the self-service aspect can be challenging for some. Despite these occasional issues, Geek Squad remains a popular choice for those seeking prompt, professional tech support.