Justin is the best and he can work his magic like a magician on a computer. A lot of times he can fix it on the spot while you standing their talking to him or at least tell you what the problem may be. But since the store does not carry a lot of spare parts, it usually can get fixed in a few days if they need to order in a specialty item for your PC
Oct 2017
Yesturday I called several computer places looking for repairs for my laptop, when I called Certified Computers I was immediately impressed with the customer service of Justin. When I arrived, it was as if he already knew me and made me feel really comfortable with leaving my laptop for diagnosis. Today when I received a phone call with the results, I was still impressed with the customer service I received on the phone even with the bad news that my laptop had some major issues. I recommend this place for diagnosis of laptops and computers because these guys go out if their way to do what is right.
Mar 2017
Markus came to my home to help me update, transfer files and set up a new lap top for me. He was on time, very polite, thoroughly informed and pleasant. He answered questions and worked from my list, explaining what he was doing each step of the way. I am nearly 71 and have trouble with my memory, so he even wrote the steps down for me. The price was quite reasonable compared to the Geek Squad and other big firms. I highly recommend the company and will use them again. Marcus made it simple for me. HOORAY!!!!!
Justin is the best and he can work his magic like a magician on a computer. A lot of times he can fix it on the spot while you standing their talking to him or at least tell you what the problem may be. But since the store does not carry a lot of spare parts, it usually can get fixed in a few days if they need to order in a specialty item for your PC
Yesturday I called several computer places looking for repairs for my laptop, when I called Certified Computers I was immediately impressed with the customer service of Justin. When I arrived, it was as if he already knew me and made me feel really comfortable with leaving my laptop for diagnosis. Today when I received a phone call with the results, I was still impressed with the customer service I received on the phone even with the bad news that my laptop had some major issues. I recommend this place for diagnosis of laptops and computers because these guys go out if their way to do what is right.
Markus came to my home to help me update, transfer files and set up a new lap top for me. He was on time, very polite, thoroughly informed and pleasant. He answered questions and worked from my list, explaining what he was doing each step of the way. I am nearly 71 and have trouble with my memory, so he even wrote the steps down for me. The price was quite reasonable compared to the Geek Squad and other big firms. I highly recommend the company and will use them again. Marcus made it simple for me. HOORAY!!!!!