St. Augustine Regional Veterinary Emergency Center provides compassionate and caring services to pets in emergency situations. The staff is kind, patient, and helpful, taking the time to explain procedures and updates to pet owners. The veterinarians are clear, upfront, and honest about diagnoses and treatment options, working with owners to find the best solution for their pets. Despite being busy, the team takes the time to regularly update owners and answer questions, making them feel comfortable and cared for. The center's emergency services are prompt, with pets being taken in immediately, and the staff is willing to work with owners to find a solution that suits their needs. The facility is especially attentive during difficult moments, such as euthanasia, offering calm, gentle care and thoughtful touches like paw print cards and engraved keepsake boxes. The staff's kindness extends beyond urgent care, with follow-up calls to check on pets. Overall, St. Augustine Regional Veterinary Emergency Center is a reliable and trustworthy option for pet owners in emergency situations.
We took our 3 year old frenchie, Elsie, to SARVEC and they were great. She was having breathing issues and they cared for her right away. They kept us informed of the cost along the way and let us know everything they were doing with her. They were a lot more reasonable than other emergency vets we used in the past. We would recommend them if you’re having a pet emergency. The staff were friendly and very accommodating.
We brought our Lab Stella in this morning on Labor Day (of course emergencies always happen on a long holiday weekend)! The entire staff was very professional, kind, and empathetic with our sweet girl with a possible torn CCL. They are transparent with pricing and gave appropriate treatment options. We were in and out quickly; however, communication was thorough and Alyssa and the Doctor spent time explaining the treatment plan and answered all of my questions. We’re so grateful for all of you and thank you for being open today! Have a blessed week!
We brought our very sick cat in and after visiting our usually vet twice without any plan or diagnosis, Dr Lopez and the team were able to identify that my cat was in liver failure. We ultimately made the hard choice to put her down later that morning, but had it not been for dr Lopez we would have not known what to do to make our precious kitty the most comfortable. We will always be grateful to this vet and her amazing team, thank you to Brenton as well helping us thru this difficult time
1100-1 South Ponce De Leon Boulevard, St. Augustine, FL 32084
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