Reviews

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  • VF1
    May 2026

    Best salon!

  • Midia Reis
    May 2026

    I had such an amazing experience with Victoria! I recently got partial highlights done and I could not be happier with the results. She truly listened to what I wanted and delivered exactly the look I was hoping for — beautiful, natural, and professionally done.

    From start to finish, the professionalism was outstanding, not only from Victoria but from the entire staff as well. Everyone was welcoming, attentive, and made the whole experience feel relaxing and enjoyable. The salon itself has such a beautiful, calm atmosphere that immediately puts you at ease.

    You can tell they genuinely care about their clients and take pride in their work. I highly recommend Victoria to anyone looking for a talented hairstylist and a wonderful salon experience!

  • Julie Safarikowa
    May 2026

    It took me a couple days to even write this because I’m honestly just really upset. I came in asking for a butterfly cut with curtain bangs and was very specific about not taking too much length off. My hair was below my bra line with long layers and naturally curly.

    Instead, so much length was cut off that my hair is now slightly past my shoulders, uneven, and completely different than what I asked for. During the appointment I was even told things like “why keep all this length anyway?” which made me feel unheard.

    I really wanted this salon to work out because I had been here before, although I was overcharged by $50 that visit as well. But now I just feel defeated and sad every time I look at my hair. Summer is coming and my confidence is honestly crushed.

  • Priscila Morais
    Apr 2026

    The best ever I loved my experience there was awesome, Victoria gave to me makeover

  • Star7
    Apr 2026

    They do a good job but they are a little pricey. Be prepared to have 2 or 3 people speaking Portuguese to each other as they hover over your head …..not being prejudicial but hearing a foreign language constantly right in your ears becomes a bit tiresome and annoying.

  • Alessandra Ellera
    Apr 2026

    Stela was absolutely amazing! She took the time to listen and understand what I wanted (and didn’t want) she made recommendations and it turned out amazing! I’m so in love with my hair and she really made the experience wonderful overall! I will certainly be back to see her. Thanks again!

  • Larissa Lima
    Mar 2026

    The best one in Jacksonville! I love everthing i have done there ! The girls are super sweet and professionals! 💜

  • Mabel Harri
    Mar 2026

    I returned to this salon for blonde highlights (bleach/foils) specifically because I had an excellent experience with Victoria about two years ago—my results then were flawless. Unfortunately, this visit was the complete opposite.

    I clearly requested the same foiling pattern that had previously been used. Because I part my hair on the side, starting the foils along that part gave the best result. However, Victoria chose to use a different method and also applied significantly fewer highlights than expected. It was very apparent that this was done to rush through my appointment while managing multiple other clients at the same time.

    The end result reflected that decision. My hair was noticeably over-processed, uneven, and poorly blended. I left with stark, white stripe-like sections down the middle and along both sides of my head—an outcome that looks unnatural and is difficult to conceal. This is not a subtle issue; it is a clear technical failure.

    The entire appointment felt rushed and lacking in care. The focus seemed to be on volume—fitting in as many clients as possible—rather than delivering quality work. This is a significant decline from the level of professionalism and attention to detail I experienced in the past.

    Victoria immediately acknowledged the problem and said she wanted to correct it, which made it clear she knew the result was botched. However, that only reinforces that the issue was preventable and caused by poor execution and lack of attention during the service.

    I was also charged $220 for what was described as a ‘partial’ highlight, yet the coverage was far less than what is typically considered a ‘partial’ at most salons in the U.S. Charging a premium price for rushed, subpar work is extremely disappointing.

    To make matters worse, I am from out of state and was visiting on vacation, which made this situation even more difficult to handle. I am now left having to live with a poor color result for the remainder of my trip and will need to wait until I return home to have my regular stylist attempt to correct it.

    Based on this experience, I would strongly caution others against booking with Victoria if you expect careful technique, proper processing, and results that reflect the price being charged.

  • Gandla Archana
    Mar 2026

    This is my first visit here. I saw the reviews and went there, victoria has done an amazing job. She has suggested to get some lowlights and it was done beautifully. Thank u so much for the service.

  • Taylor Martin
    Mar 2026

    Best experience I ever had

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Mademoiselle Hair Salon

2703 County Rd 210 Ste 108, St. Augustine

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Hours

Monday: ClosedTuesday: 9AM - 6PMWednesday: 9AM - 6PMThursday: 9AM - 6PMFriday: 9AM - 6PMSaturday: 9AM - 5PMSunday: Closed