Reviews for Hand and Stone Massage and Facial Spa
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 6PM
Ratings
Google: 4.2/5 Nextdoor: 3 ❤️Hand and Stone Massage and Facial Spa
1092 S Ponce De Leon Blvd, St. Augustine
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Update: Hand & Stone invited me back and 110% made up for my first massage. My therapist was named Daniel and I recommend to all! Very great massage. The manager reached out due to my previous review (below) and she was very kind. She had informed me that my review will be used to give feedback to my previous therapist (i forget her name) but I am sure that my concerns were addressed. So so thankful for my massage today! Great customer service!Original: Very very big difference if you don’t pay to upgrade to a deep tissue massage. I went in for knots in my back but know I cannot handle deep tissue. I have had multiple regular massages at other places that the therapist...read full review
Had the best deep tissue massage by Kat. She did such a wonderful job, although she would ask if I needed more or less pressure (?) BUT she didn't need any guidance. Able to tell, knows what she is doing. As a nurse, I definitely needed this.I also got a Facial from the Esthetician, Sophia. Super sweet and very knowledgeable about what types of skin care I needed and recommendations for my next visit. I fell asleep was a very relaxing Spa day.Front desk was extremely helpful and friendly. Highly recommend!
First time here. Initial impression is the spa is very soothing, clean, and well kept. Unfortunately like many other people mentioned before, most services are cut off by ~10 mins. Booked a one hour massage to only receive near 40 mins. I did everything on my end as a customer to arrive to the appointment early, complete intake forms, wore simple garments and the overall session was still cut short. Aside from that, I felt like my therapist talked too much which distracted him from the service. Asides from that I appreciated the demeanor of the therapist and the spa staff.