I just wanted to send a shout out to Eric and Gary for going above and beyond to help me find a solution for my closet and for cutting the pipe for me. You guys are the reason why I’m so loyal to this store!
November 2024
A shout out for great customer service in the Pro shop to Colton! I returned a defective string trimmer and had to have the Pro dept make sure all gas was removed. Colton took care of it and asked if I was going to purchase a replacement. He offered to start up my new trimmer to assure there was no problem. That offer of great customer service made up my mind to go back and purchase a new trimmer. Great job Colton!
October 2024
Big thanks to the store manager, Troy, who stepped in upon arriving for his shift and started helping the paint dept who was under headcount due to the two hurricanes. Appreciate your servant leadership and customer focus!
I just wanted to send a shout out to Eric and Gary for going above and beyond to help me find a solution for my closet and for cutting the pipe for me. You guys are the reason why I’m so loyal to this store!
A shout out for great customer service in the Pro shop to Colton! I returned a defective string trimmer and had to have the Pro dept make sure all gas was removed. Colton took care of it and asked if I was going to purchase a replacement. He offered to start up my new trimmer to assure there was no problem. That offer of great customer service made up my mind to go back and purchase a new trimmer. Great job Colton!
Big thanks to the store manager, Troy, who stepped in upon arriving for his shift and started helping the paint dept who was under headcount due to the two hurricanes. Appreciate your servant leadership and customer focus!