Ulta Beauty is a popular US beauty retailer that offers a wide range of products from various brands. Customers can choose from over 25,000 products from 500 brands, including premium and exclusive brands like Tarte, Fenty, Redken, and Kylie Cosmetics. The store's Conscious Beauty section provides options for vegan, clean ingredient, cruelty-free, and sustainable products.
The salon services, such as haircuts, hair coloring, and makeup applications, receive mixed reviews. While some customers praise the stylists for their helpfulness and great suggestions, others find that the staff is too busy to provide adequate assistance. Customers report that the store can get very busy, and there may not be enough staff available to help. However, the cashiers are generally well-liked and friendly.
Many customers have recently praised the staff for their kindness and helpfulness. One customer appreciated Finn, who gave helpful advice on face wash, moisturizer, and foundation, making the visit very positive. Another customer mentioned Denys, who helped with makeup products by explaining how they work and applying them for the customer, showing great knowledge and kindness. Caitlin at the IT counter was also highlighted for her exceptional service, helping find the perfect color corrector for a daughter’s skin tone and guiding her on how to use the makeup, boosting her confidence and making the trip successful.
Overall, Ulta Beauty offers a vast selection of beauty products and services, with many staff members providing excellent assistance. However, during busy times, customers might experience varying levels of attention from the staff.
