Planet Fitness

Planet Fitness is known for its Big Fitness Energy™, offering a spacious environment for workouts across over 2,400 locations. Many users find it a basic gym that effectively meets their fitness needs, with a nice staff and generally clean restrooms. However, some reviews mention small annoyances such as inconsistent cleanliness, issues with paper towel and soap dispensers, and outdated equipment. The gym is often not crowded and is very affordable, making it a good option for many. Members have noted that the temperature can be too hot at times, which can be uncomfortable. The reliance on the app for services and difficulty reaching customer service via phone are also points of concern. Additionally, some locations seem to have issues with staff turnover and maintenance, such as hand sanitizers rarely working and signs not being enforced. Despite these problems, the staff is often praised for being helpful, friendly, and professional, making the overall experience welcoming and smooth. The gym's constant cleaning and clean environment stand out, and many feel it is a preferred choice among gyms.