Geek Squad

Feb 2025

I had a fantastic experience with Best Buy’s Geek Squad, thanks to Michael. I needed to get my GoPro sent out for repairs, and he made the entire process smooth and stress-free. He was knowledgeable, patient, and super helpful, walking me through every step and ensuring I understood what to expect. Excellent customer service like this makes all the difference—I’ll definitely be returning for any future tech needs. Thanks again, Michael!

Jul 2021

I was having issues with my computer antivirus program and with my computer's printer. Brian from Geek Squad came out and was very professional. Very courteous and knowledgeable and felt relaxed having him in my home. Did not pressure me into buying anything I didn't need or upgrading to newer systems. Highly recommend.

May 2021

At first, very polite but then it turned into a wait let me transfer you to someone else game. I ended up with no help. So I won't put this all on Geek Squad, but Best Buys answering service stinks.