The prompt response and service provided by CIA Access is nothing but impressive!!! I called on Saturday... their office was closed at the time so I didn't expect to hear from them until Monday. I was wrong - they returned my call on Saturday after! Then I would been happy if they would have come out by the end of the week but I was wrong again! The schedule is for Tuesday but then they had a cancellation and they were here late Monday after! And the service tech was friendly, fixed the issue quickly and even gave me a brief education! Bottom line, CIA made a GREAT first impression! Hence, they will be our service team for years to come!!!
November 2024
We have a very old system, and they were able to send a technician out quickly to bring us back up. Loved their professional service and their sincere desire to find the problem on the antique system.
October 2024
They have done a very good job for my community of 14 homes. I've had direct contact with them over the phone, email and text. They're generally very responsive and the work is thorough. they respond to emergencies quickly. Their rates are not the cheapest but they offer a higher level of service than the "cheap guy". They did help us put in a video gate system which we're quite pleased with. We went to several sites they had before Installing our system. Honest and knowledgeable. Definitely recommend
The prompt response and service provided by CIA Access is nothing but impressive!!! I called on Saturday... their office was closed at the time so I didn't expect to hear from them until Monday. I was wrong - they returned my call on Saturday after! Then I would been happy if they would have come out by the end of the week but I was wrong again! The schedule is for Tuesday but then they had a cancellation and they were here late Monday after! And the service tech was friendly, fixed the issue quickly and even gave me a brief education! Bottom line, CIA made a GREAT first impression! Hence, they will be our service team for years to come!!!
We have a very old system, and they were able to send a technician out quickly to bring us back up. Loved their professional service and their sincere desire to find the problem on the antique system.
They have done a very good job for my community of 14 homes. I've had direct contact with them over the phone, email and text. They're generally very responsive and the work is thorough. they respond to emergencies quickly. Their rates are not the cheapest but they offer a higher level of service than the "cheap guy".
They did help us put in a video gate system which we're quite pleased with. We went to several sites they had before Installing our system.
Honest and knowledgeable.
Definitely recommend