About Arctic Air Home Services
Arctic Air Home Services is a company that provides HVAC and plumbing services to homes and businesses in Sarasota, Florida. They offer a range of services, including AC repair, replacement, maintenance, rewiring, and air cleaner installation. The company is known for its skilled and licensed technicians who are committed to customer satisfaction. Arctic Air is recognized for its transparency and communication with customers. They offer same-day appointments and are available for emergency services after hours. Customers praise the company's technicians for their politeness, professionalism, and thoroughness. For example, Alex was noted for being knowledgeable and helpful, even reaching out to his manager for additional support. Pedro was appreciated for his professionalism and thorough examination of the attic, identifying the problem effectively. Justin Dimon, the lead technician, is recognized for being prompt and knowledgeable, helping customers make informed decisions. Arctic Air also provides a 100% satisfaction guarantee, solidifying their reputation for great service.
Devin provided a high-quality service repair to a somewhat clogged condensation line. Got the air handler back up and running quickly.
The time between the initial phone call to request service to service complete was 4 hours – can’t ask for much better than that! Great job as usual Arctic Air!
Brendan is a skilled HVAC technician who knows not only his job skills but knows how to treat his customer with tact, honesty and respect. He fully details all of the tasks that he is going to perform. He tells you when he’s completed these tasks. When the job is complete, Brendan explains what he did. He gives you a thorough analysts of your HVAC systems.
Brendan is well groomed and respectful of my priority. He is the only technician that I will allow to work on my systems and he is the reason why I am an Arctic customer!
Rey was very friendly and personable. Described and showed me a couple things to monitor and offered suggestion for improved performance.
I pay an annual fee for service two times per year.