Optical Outlets is a business located in Florida that offers eye examinations, designer eyeglasses, and contact lenses. With over 50 locations that are doctor-owned and operated, the business is known for its exceptional customer service, along with a variety of discount and designer eyewear and contact lenses.
Many customers have shared their positive experiences. One customer mentioned two young ladies, Lyan and Sierra, who were patient and kind while helping them pick out glasses. This customer expressed gratitude for the support, stating that their visits had become much easier thanks to the helpful staff. Another customer had a great experience with Melanie, who changed their perspective on wearing glasses. They appreciated her patience and felt that she helped them love the choices she recommended.
Sierra from store #33 also received high praise for her assistance. She took the time to explain the process of how polarized lenses work, making the experience enjoyable for the customer. However, not all experiences have been positive. One customer reported a negative experience where they felt ignored during their appointment, leading to poor communication about their glasses. They discovered their glasses were ready five days later through an online check, which left them disappointed.
In summary, Optical Outlets offers eye examinations, designer eyewear, and contact lenses. While many customers appreciate the excellent service from staff like Lyan, Sierra, and Melanie, some have faced issues with communication and service acknowledgment.
it is such a joy coming to the optical outlet I met Sarah at the front and she was such a sweetheart she is the best and I so appreciate her she let me feel satisfied I'm feeling so welcome that is the kind of customer service we need she is wonderful I will always recommend paper to optical outlet
Exemplary service!
Sara adjusted my glasses today with ease and was beyond kind. She’s very professional and treated me like a close friend, rather than just another customer! She is the sole reason I’ll be returning and I’ll recommend this place to friends and family.
Beyond impressed!
They greet you as soon as you walk in the door. Melanie was very sweet and helpful and honest about what i needed to get a new pair of glasses. Thank you Melanie you are the best. 😊 I would recommend everyone to you.
120 Towne Center Boulevard, Sanford, FL 32771
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