About Pearle Vision
Pearle Vision, a proud winner of the 2022 Women's Choice Award for Best Eye Care Retailer, has been providing exceptional eye care services since 1961. Located in St. Johns, their eye care experts offer personal attention and clear answers during eye exams, using state-of-the-art technology and a wide variety of designer frame brands. Patients appreciate the genuine care they receive, feeling welcomed and comfortable as if they are part of a family. The staff at the Bartram Vision Care location is known for their professionalism and dedication, making the experience pleasant for all, even young children. The doctors take the time to explain procedures and address any concerns, ensuring patients receive the best care possible. Recently, patients shared positive experiences. One patient praised Lisa for her helpful suggestions, like computer glasses, which improved their frustration with progressive lenses. They appreciated Lisa's thorough explanations and assistance with insurance, planning to return for more glasses. Another patient complimented the entire staff, especially Dr. Mutai, for a thorough eye exam and clear explanations, feeling well cared for without feeling rushed. The friendly staff member who helped with frame selection was also highly praised for her politeness and helpfulness. A third patient shared that their first experience with contacts was smooth thanks to the team's guidance and follow-up, ensuring their vision was perfect despite a busy schedule. Overall, Pearle Vision's clean, inviting environment and friendly staff make each visit enjoyable. The team strives to provide top-notch eye care, making patients feel valued and well taken care of.
I absolutely love the staff at this location. I came by today at 6 o’clock When they were closing, they unlock the door and replaced my broken frames. You get rockstar service at this location.
Lisa is amazing! After years of frustration with my progressive lenses, I was ready to give up on Pearle Vision, but Lisa suggested computer glasses so I tried them and I couldn't be happier!! She explained everything and even looked into my insurance and I will be going back for another pair! 🤓
Excellent experience with the entire staff. The person that scheduled my appointment was professional and kind and this continued when I arrived for my appointment until I left. Dr. Mutai did a thorough eye exam and took time to explain my results. He answered all my questions and I never felt rushed. Great customer service from the young lady that assisted me with picking my frames. She was polite and very helpful. I highly recommend this location for all your eye needs. Very pleasant experience.