Health First Health Plans

Feb 2024

I had never heard of Health First, but it seemed the best option for me, in 2023. I have had to speak with them about a couple different issues and they have gone above and beyond to take care of the issues. I worked in customer service for over 40 years and I am not easily impressed, but I have been, so far. Thank you to whoever is training their people!?

Nov 2023

Deserves a ZEROBoth my spouse and I have been members for over a decade. I've been told by some providers of late they no longer accept HEALTH FIRST, not surprising considering their recent fiasco with an outsider named Oscar. After apologies from their customer service reps., letters from their CEO we've been assured they will provide nothing short of excellent customer service from this path forward.....WRONGIn October my primary and I detected a lump in my breast, a grave concern for anyone. He wanted to follow up within two weeks but would go ahead and order an ultrasound. I had my mammogram in Dec 2022. Thus the "fiasco" beginsAfter not hearing from Health First...read full review

Oct 2023

Health First insurance is the worst. They overwhelm you with letters. Their customer service is the worst, and they treat their customers like garbage. We are just another dollar to the treasure. They are just evil.