Cohen's Fashion Optical

Cohen's Fashion Optical offers a variety of eye care services, including free eye exams with no purchase necessary. Dr. Durante and his team provide treatment for vision disorders and eye diseases, such as eye infections and glaucoma. They serve families in Jensen Beach, Stuart, and Port St. Lucie, and appointments can be made by phone. Many customers appreciate the excellent service and rapid completion of glasses. Dr. Durante is noted for being a hard-working and capable professional. However, after a challenging transition period involving health issues and changes in the business structure, some customers experienced longer wait times for glasses. Despite these issues, Mrs. Durante has been recognized for her dedication and even offered price reductions to customers. While the team is described as friendly and caring, there are concerns regarding the efficiency of the process. Customers have reported difficulties in reaching the office by phone and delays in receiving glasses. Suggestions have been made to simplify the system to improve customer experience. Overall, Cohen's Fashion Optical is praised for its skilled staff and commitment to eye care, but improvements in communication and processing are needed to enhance customer satisfaction. Customers are encouraged to give the new location another chance, as the staff works hard to regain their reputation for first-rate service.