Bubbles & Cuddles Pet Grooming Spa

Bubbles & Cuddles Pet Grooming Spa, led by award-winning and nationally certified master groomers, aims to create a calming atmosphere for its furry guests. The spa offers personalized attention and expertise to ensure a comfortable grooming experience. A customer arrived with a Morkie, seeking a shorter cut for the head, face, and legs, as the previous groomer had not met the request. Bubbles & Cuddles was recommended, and the owner, Amber, was informed of the specific grooming needs. Although the customer was late for the appointment, the team was accommodating. However, there seemed to be a miscommunication regarding the cost and the desired length of the cut, as the customer was charged $80 instead of the initially quoted $65. Despite leaving a message for the owner to discuss the concerns, there was no follow-up. On a positive note, another client was extremely satisfied with the spa's services. After facing issues at Petsmart, they brought in a 14-year-old poodle mix and were impressed with the transformation. The dog was visibly happy and less stressed compared to previous grooming experiences. The groomer received high praise for the outstanding job. Additionally, a customer's dogs received a pedicure service, resulting in well-groomed nails and happy pets. Bubbles & Cuddles' care and attention were highly recommended. In summary, Bubbles & Cuddles Pet Grooming Spa offers personalized grooming services with certified groomers. While there was an issue with communication and fulfillment of specific grooming requests in one instance, other clients have praised the spa for its high-quality services, transforming their pets' mood and appearance.