Vick's Cleaners is known for its exceptional customer service, with helpful staff at the counter. However, the cleaning service relies on outdated technology, leading to lost items. Prices for dry cleaning are also high, making some customers consider alternatives. The office is clean and well-maintained.
Vick's laundry doesn't seem to care about its customers because they cannot get their clothes back when promised. Several times now I've dropped off clothes for cleaning I wear on my cruises and they have yet to get them back on time before I need them. They're running behind on delivering the items and what do they do, close on Saturdays so you can't get your laundry.
You would think management would be aware of the problem and if they're behind on giving good service they'd hire more personal to get things done when promised.
CONCERNED LOYAL CUSTOMER - I have always been very happy with both the customer service and quality of work. My concern is that you are now closed on Saturday. This is a real problem for those of us who have to work full time M - F. I am a weekly customer with multiple items. When will you start opening again on Saturday? I would hate to have to switch to another company.
Friendly, little slow, most work off site but have yet to have bad experience in couple of years. They don't understand what heavy starch is for shirts. Excellent job on siuts and finer apparel
Monday 7AM - 6PM
Tuesday 7AM - 6PM
Wednesday 7AM - 6PM
Thursday 7AM - 6PM
Friday 7AM - 6PM
Saturday Closed
Sunday Closed
2162 West 9 Mile Road, Pensacola, FL 32534
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