Reviews for Vick's Cleaners
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 12PM
Sunday: Closed
Ratings
Google: 3/5 Facebook: 1.5/5Vick's Cleaners
2162 W 9 Mile Rd, Pensacola
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The customer service is exceptional. The folks at the counter do everything they can to help.The cleaning service itself, however, uses old and outdated technology. Things get lost and tends to make things difficult for the front desk folks who try their hardest.
Brought In two work uniforms to be cleaned, starched and folded. Was told that folding was a special order. So I said hanger then. This was Monday. Friday afternoon they had the shirts but not my pants! Saturday morning they had one pair of pants (full of hair and lint) and can't find my other pair of pants. When I pointed out the lint and hair I was told "you can just brush it off". I told them I wasn't paying to brush off my pants. Then she said "well we have lint rollers"!! Worst service ever!! And it's been 5-1/2 days! Nothing but excuses!! Told them I'd be back in a while and I hope to hell they find my other pair of pants!Update 2 hrs later...appears my other set...read full review
Staff were respectful but prices are pretty high for their dry cleaning services. Don't use dry cleaning very often but will definitely go somewhere else in the future. Almost $16 for one dress is a bit expensive.