The staff was so professional! And at the time I needed someone to be strong and in control and they did that. They were kind and thoughtful. My baby girl was having a baby and it was a scary time! But they took great care of both of us!! Thank you for being there. I pray blessings over you all!!
About The Veterinary Emergency Referral Center
The Veterinary Emergency Referral Center in Pensacola, Florida is a 24/7 emergency veterinary hospital. They offer a range of services including surgery, critical care, emergency care, advanced imaging, and diagnostics.
The hospital handles various emergency situations such as trauma, snake bites, breathing difficulties, pain, seizures, eye injuries, poisoning, and heat stroke. Clients appreciate that pets can be seen outside normal office hours, especially during emergencies like seizures or injuries. Many reviews highlight the kindness and helpfulness of the staff and doctors, who provide information and updates throughout the process. Patients are often in and out within a few hours, and costs are generally considered reasonable and fair.
While some clients mention challenges with communication or concerns about pricing, many feel satisfied with the care provided. The staff, including Dr. Soreng and Sam the technician, are praised for their attentiveness and support. The hospital is recognized for its dedication to both animal and human care, making it a trusted choice for emergency veterinary needs.
Reviews
I arrived at VERC in a state of distress. My three-year-old male Chihuahua mix, Osito, was struggling to urinate, and when he did, the urine was completely filled with blood. He appeared to be in pain and was acting as if something was wrong.
I am incredibly grateful to the staff at VERC. From the front desk, Marita and Nati, to the technician, Noemi, and the doctor, Dr. Williamson, they all showed immense care and concern for Osito.
Despite the complex situation, the staff at VERC is doing everything they can to ensure that Osito is comfortable until we can transfer him to a university hospital for further treatment.
If I could give this team 100 stars, it still wouldn’t be enough! Spending a holiday weekend in an emergency veterinary hospital, after hours and while on vacation, is something you never expect. We were scared and far from home, but from the moment we walked through the door, this team treated our dog like their own. The two team members at the front desk deserve special recognition. They went above and beyond, listened to our concerns, and acted quickly. Our dog was experiencing incontinence and paw knuckling, and they recognized the urgency and expedited the process. When you’re terrified for an animal you love, that kind of compassion and responsiveness means… read full review
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Hours
Good to know
- parking: lot
Location
4800 North Davis Highway, Pensacola, FL 32503
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