Reviews for Elevate Roofing and Exteriors- Florida Panhandle Branch
Write a reviewFrom Elevate Roofing and Exteriors- Florida Panhandle Branch
Hours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 9AM - 5PM
Sunday: Closed
Ratings
Google: 3.6/5 BBB: No RatingElevate Roofing and Exteriors- Florida Panhandle Branch
400 W Herman Ave, Pensacola
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Buyer beware! This company will NOT service your roof if it is damaged during warranty. They insist that they will have someone come out to take a look, then never reach back out. My sister has waited months for shingle repair and still hasn’t had her roof fixed by this scam of a company. I am having to leave this review on her behalf because they had her own review removed. Please, save yourself a headache and use a different company for your roofing needs.
* *our other reviews have been deleted** We had a new roof put on by Elevate Roofing back in spring of 2023 and over the summer a few shingles blew off in a storm. We have been trying to get them to come out and fix our roof for almost 6 months now and they are doing nothing about it. We are told we cannot fix it ourselves or the warranty will be violated, however they refuse to come fix it. Emails are ignored and calls are not answered. Absolutely unacceptable.
The roof is two years old, leaking. I will add pictures in a bit.Elevate has sent out 2 different roofing companies to fix as it’s under warranty.The first company Johnson Roofing told us roof was installed improperly and would have to be replaced. After several calls to Johnson, they informed us they were no longer doing warranty work for Elevate.Second company they sent out said it could be repaired, we have not heard back from them.Elevate gives us the run around. Elevate dies not return our calls.I will add pictures this afternoon when I am at the property!Service: Roof installation