1st Choice Home Improvements, established in 1999, has gained national recognition as one of the top 500 home improvement companies in the country, along with an A+ rating with the BBB. The company specializes in services like window replacements, vinyl siding, cabinet restoration, screen rooms, and hurricane shutters, showing a strong commitment to quality workmanship and building lasting customer relationships. Customers consistently praise the professionalism and conscientiousness of the staff, noting timely project completion and excellent communication. Many customers highlight how the team keeps clients updated and ensures everything runs smoothly. The outstanding work and customer service are highly valued, especially during projects like hurricane impact windows installation, with many expressing their willingness to recommend 1st Choice for their home improvement needs. The staff is described as knowledgeable, personable, and dedicated to providing a positive experience from start to finish. Recent reviews emphasize the great first impressions made by staff like Craig, who provided thorough estimates and made homeowners feel comfortable with their decisions. Customers appreciate the focus on customer service and the transformation of their homes, noting improvements such as a shower enlargement and new countertops, making it feel like a new home.
I highly recommend working with First Choice. Sonny and Kyle were great. They were on time every time, left the job spotless, and they were extremely personable. They also were able to restore our flooring in a way that multiple contractors had said was not possible. They really went above and beyond and we plan to use them again on future products.
My meeting with Craig was enlightening, informative & honest. I knew from the moment I called the office & spoke with Daniella; they would be my 1st choice (pun intended lol). But back to Craig, his explanation of the whole process brought my anxiety level from 1,000 to 1. I dreaded having to go the vetting process for new windows overall, so meeting with Craig made this so so easy. He took the time to answer all my questions I knew to ask and also those I had no idea to ask. This is the initial meeting so after install I’ll be doing a f/u. If anyone is contemplating replacement windows & like me, dreading the process & unsure of who to trust, go with 1st Choice.
08/04/26
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Everyone at 1st Choice has been extremely helpful and kind. They have gone above and beyond in helping me with the My Safe Florida Home Grant program. I absolutely love my new Windows and Door. I would highly recommend them.
3890 B, Pasco St, Pensacola, FL 32505
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