I came here after experiencing an unprofessional care at For Eyes in Miramar Parkway. I was wearing a prescription that I thought was not determined in the correct medical way. The Dr and intern here listened to me and made me feel like they understood and they did many tests some that I've never done before anywhere else. They even took me outside with the samples so I can see something other than the little examination room. They are super professional and nice and I felt heard and taken care of. 10/10
Samantha C.
Mar 2024
Always a good experience. I go here every year for my eye exam and the selection of glasses are really nice here.
Vince G.
Nov 2023
DON'T WASTE YOUR TIME OR MONEY Had an issue with the $350+ glasses and brought it to the attention of the Dr. And staff. However they could care less as they did noting in the was of "service recovery" or to keep me and my family as customers for almost 3 decades. They didn't even offer me a discount on the replacement lenses...something at least, 60%, 50%, nothing... Their solution was for me to spend more money with them to replace the lenses when the initial eye exam should have be more inclusive and thorough based on my needs and how often I wear them and so the prescription was acceptable and worked for my personal needs and situation. Very disappointing for a place I have been going for 25+ years. Time for my family of four to vote with our $$ and reviews!
Laura P.
Jun 2023
Flamingo Falls is Fabulous! Wonderful selection of frames, excellent customer service. I am extremely particular about my eyeglasses. The optician took her time and helped me find the perfect frames and fit. I highly recommend this family owned business.
Maria T.
May 2021
Excellent customer service and friendly staff, from the moment you walk in the door. Dr. Ashley Noble was amazing! She took her time in explaining your results without rushing. She is very friendly and kind, demonstrates her passion and knowledge when speaking to her patient . Russell was very patience in helping me select the perfect frames for me as I tried on close to 15 pairs! The entire team here was AMAZING! I highly recommend Flamingo Falls Eye Care for your vision care.
Jon W.
Apr 2021
Extremely poor customer service. The gentleman I dealt with seemed to have no idea about specialized lenses. I explained what I wanted and he ordered the wrong type of lens. Then, instead of fixing the issue, they wanted to charge me a re-stocking fee to order the type of lens I said I wanted in the first place. Very disappointed in the knowledge of the employees and the lack of customer service.
Chaveli G.
I came here after experiencing an unprofessional care at For Eyes in Miramar Parkway. I was wearing a prescription that I thought was not determined in the correct medical way. The Dr and intern here listened to me and made me feel like they understood and they did many tests some that I've never done before anywhere else. They even took me outside with the samples so I can see something other than the little examination room. They are super professional and nice and I felt heard and taken care of. 10/10
Samantha C.
Always a good experience. I go here every year for my eye exam and the selection of glasses are really nice here.
Vince G.
DON'T WASTE YOUR TIME OR MONEY Had an issue with the $350+ glasses and brought it to the attention of the Dr. And staff. However they could care less as they did noting in the was of "service recovery" or to keep me and my family as customers for almost 3 decades. They didn't even offer me a discount on the replacement lenses...something at least, 60%, 50%, nothing... Their solution was for me to spend more money with them to replace the lenses when the initial eye exam should have be more inclusive and thorough based on my needs and how often I wear them and so the prescription was acceptable and worked for my personal needs and situation. Very disappointing for a place I have been going for 25+ years. Time for my family of four to vote with our $$ and reviews!
Laura P.
Flamingo Falls is Fabulous! Wonderful selection of frames, excellent customer service. I am extremely particular about my eyeglasses. The optician took her time and helped me find the perfect frames and fit. I highly recommend this family owned business.
Maria T.
Excellent customer service and friendly staff, from the moment you walk in the door. Dr. Ashley Noble was amazing! She took her time in explaining your results without rushing. She is very friendly and kind, demonstrates her passion and knowledge when speaking to her patient . Russell was very patience in helping me select the perfect frames for me as I tried on close to 15 pairs! The entire team here was AMAZING! I highly recommend Flamingo Falls Eye Care for your vision care.
Jon W.
Extremely poor customer service. The gentleman I dealt with seemed to have no idea about specialized lenses. I explained what I wanted and he ordered the wrong type of lens. Then, instead of fixing the issue, they wanted to charge me a re-stocking fee to order the type of lens I said I wanted in the first place. Very disappointed in the knowledge of the employees and the lack of customer service.
Hassan Waqar
Best optometric care in town!