I have been to Serenity Spa multiple times, but this last experience was by far the best! Judy at the front desk was extremely kind and helpful, setting such a positive tone for the day. The massage and facials were incredibly relaxing, refreshing, and rejuvenating. The spa area was clean, fully stocked, and had everything I needed for a wonderful experience. I had forgotten my rings and they called me back to ensure they were put in the safe and ready for me to pick them up. Top tier customer service. I can’t wait to come back!
December 2025
My visit started off not so pleasant due to being assigned a male masseuse, which I never had before and will never prefer. After 10-15 minutes of discussion, another female masseuse offered to perform my massage during the reserved time instead of making me wait another hour or rescheduling. The massage was decent; however, I left with the same elbow area pain and neck tension I had prior to coming. This was the most expensive massage I have ever paid for and was expecting an experience reflective of the cost.
Please update website to allow customers an option for choosing the massage therapist gender preference when booking online. Please allow... read full review
June 2025
This was such a nice little hidden gem! Even though I was staying right next door to it, I’d never have known that it was there- my mother-in-law only found it after calling our resort and asking if there were any spas nearby. Regardless it was bigger than it looked with a steam room, dry sauna and hot tub along with showers and a changing room along with some nice spaces to lounge. My facial was impeccable (I think my aesthetician’s name was Elina) and I was super impressed. The lockers in the changing area were a bit tricky, but just ask for help and they’ll get you taken care of. All in all I was super impressed and would definitely make sure to come back the... read full review
I have been to Serenity Spa multiple times, but this last experience was by far the best! Judy at the front desk was extremely kind and helpful, setting such a positive tone for the day. The massage and facials were incredibly relaxing, refreshing, and rejuvenating. The spa area was clean, fully stocked, and had everything I needed for a wonderful experience. I had forgotten my rings and they called me back to ensure they were put in the safe and ready for me to pick them up. Top tier customer service. I can’t wait to come back!
My visit started off not so pleasant due to being assigned a male masseuse, which I never had before and will never prefer. After 10-15 minutes of discussion, another female masseuse offered to perform my massage during the reserved time instead of making me wait another hour or rescheduling. The massage was decent; however, I left with the same elbow area pain and neck tension I had prior to coming. This was the most expensive massage I have ever paid for and was expecting an experience reflective of the cost.
Please update website to allow customers an option for choosing the massage therapist gender preference when booking online. Please allow... read full review
This was such a nice little hidden gem! Even though I was staying right next door to it, I’d never have known that it was there- my mother-in-law only found it after calling our resort and asking if there were any spas nearby. Regardless it was bigger than it looked with a steam room, dry sauna and hot tub along with showers and a changing room along with some nice spaces to lounge. My facial was impeccable (I think my aesthetician’s name was Elina) and I was super impressed. The lockers in the changing area were a bit tricky, but just ask for help and they’ll get you taken care of. All in all I was super impressed and would definitely make sure to come back the... read full review