Bill Cramer Cadillac is Panama City’s oldest family-owned and operated dealership, established in 1965 and now in its third generation. The Cramer Family and their dedicated team prioritize customer satisfaction, making it their mission to provide an excellent sales and service experience. Bill Cramer Cadillac offers a wide selection of new and certified Cadillacs, along with pre-owned vehicles of various makes.
Customers consistently praise the dealership for its professionalism and transparency during the car-buying process. One reviewer emphasized the courteous and professional service received every time, stating that they trust Bill Cramer Cadillac and highly recommend it. Another customer highlighted the exceptional service, mentioning how the team goes above and beyond to ensure satisfaction, particularly appreciating the techs who made their Blackwing run perfectly.
The comfortable waiting area is equipped with snacks, drinks, and charging stations, making visits pleasant. Service representatives are noted for handling repairs efficiently, and one customer shared their positive experience with Ryan providing exceptional phone support and Tyler managing their account seamlessly. Bill Cramer Cadillac is recognized for its commitment to customer care, ensuring that every visit is smooth and stress-free. Overall, this dealership is a preferred choice for those seeking luxury vehicles and quality service in Panama City, proving to be worth the drive for many.
Found a vehicle online I was interested in. Since I do not live close by I had to complete my buying process over the phone. Andy was great to work with and worked hard to earn my business. I was able to set up delivery through them and everything went seamless. Highly recommend
Just moved to the area from TN and so happy to have found Bill Cramer Cadillac! I was easily able to schedule an oil change for the very next day and the service was super fast and friendly! I will definitely be back for my next service and highly recommend!!
The work on my Lyriq-V was completed in a timely manner. My vehicle was returned clean and in great condition. It's refreshing to find a service department that truly values its customers and takes pride in providing quality service. The entire experience was smooth, stress-free, and exceeded my expectations. They kept me updated on the status at all times. Any questions I had were answered quickly.
The loaner department also provided a superb customer service experience. I think the prices for repairs are competitive. And I don't have to concern myself with multiple trips to fix the same issue. They get it right the first time. I highly recommend this dealership's service… read full review
2251 West 23rd Street, Panama City, FL 32405
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