I would like to commend Massey Termite Services for their 5 STARS Excellent customer service. I recently had some concerns regarding services and billing. After contacting the office, I received a prompt return call from Ms. Antonieta, a representative I believe is based in the San Antonio, TX office.
She was professional, attentive, and addressed my concerns thoroughly. Together, we resolved the issues and made the necessary corrections.
As a business owner, I truly appreciate the level of customer service she provided. Massey Services is fortunate to have Ms. Antonieta on their team—she retained a customer who had been considering leaving.
About Massey Services Pest Control
Massey Services Pest Control emphasizes a proactive approach to pest management with its Pest Prevention program. This strategy focuses on keeping pests out of homes rather than just removing them after they have entered. By targeting the exterior of homes, Massey works to eliminate the conditions and sources that attract pests, avoiding the extensive use of pesticides common in traditional pest control methods.
Customers consistently praise Massey for its exceptional customer service. Many have experienced quick responses and attentive care from the staff. One customer noted how the service manager provided immediate assistance and education on pest control measures after they discovered animal droppings in their garage. The team is described as professional and knowledgeable, adept at handling different types of lawns and their specific needs.
Clients report significant improvements in their lawns, stating that weeds and other issues were resolved swiftly, often within just a couple of treatments. The commitment to quality service has led to high recommendations for both lawn and pest control services. Overall, Massey Services Pest Control is recognized for its dedication to customer satisfaction and effective pest prevention.
Reviews
We have been using Massey Services Pest Control for many years and have always been very happy with your service—so much so that I recently recommended Massey to my HOA Board, and our community now uses your service for our front entrance.
Over the past few months, I noticed a few problem areas in my yard. Yesterday, your technician, Deandre Askew, came out to address these issues. I wanted to express how deeply impressed I was with his service. Deandre took the time to explain the problem clearly, outlined the plan of action, and explained how Massey would follow up.
He was polite, professional, knowledgeable, and engaging—an outstanding representative of your company.… read full review
We had cinch bugs in the yard and Greg came out to manage the problem. He was very thorough and shared his knowledge on what was going on and how it would be managed. He went above and beyond what was expected.
Tyler has been working with us as new customers and scheduling any services we have needed to address any issues with our lawn. He is very knowledgeable and has helped with being proactive with treating our lawn.
Photos
Hours
Monday 7AM - 8PM
Tuesday 7AM - 8PM
Wednesday 7AM - 8PM
Thursday 7AM - 8PM
Friday 7AM - 8PM
Saturday 8AM - 2PM
Sunday Closed
Location
751 US Alternate, US-19, Palm Harbor, FL 34683
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