About Innisbrook Resort
Innisbrook Resort offers a mixed experience for guests, featuring both long-term visitors and new arrivals. The resort has a welcoming atmosphere, with staff members praised for their exceptional hospitality. However, some aspects of the resort need improvement, such as outdated buildings and worn furniture. Guests have also noted safety concerns due to crumbling walkways. The resort's dining options have received positive feedback, particularly the Osprey Clubhouse, which is praised for its great service and generous food portions. The tram service is convenient, but the absence of elevators in the two-story buildings can make luggage handling a bit challenging. Guests have recently highlighted the resort's clean and spacious rooms, as well as the excellent housekeeping service. The property is well-maintained, and guests enjoy playing golf on the resort's courses, especially the Island course. However, some guests have experienced issues with room keys demagnetizing and the resort's layout, which can be confusing to navigate. Overall, Innisbrook Resort provides a friendly environment with opportunities for relaxation and nearby attractions, but it could benefit from updates and additional amenities to enhance the overall guest experience.
Its a nice resort, if you are into golf. The rooms are not rooms, they are proper apartments. The place is far from tampa airport and expect 50 dollars by taxi. The place is quite and peaceful and the service at the main building is good. The shuttle service is sort of patchy and depending on which building you get your apartment in, is necessary for comuting. Overall, nice place if you play golf. Otherwise, you are better off staying closer to tampa.
I don't golf, so I can't speak to that aspect. As a hotel, it simply isn't competitive. It's spread out over a huge campus, and the streets are poorly lit and hazardous at night. Worse, many of the roads don't even have sidewalks. They do have a shuttle, but you can't rely on it for uniform response times. We asked for a bellman to help with check-in, but he never showed. Be sure to pad your exit time generously when you're ready to leave. Our suite has a cartoonishly huge living room but a tiny bathroom with almost no counter space. Otherwise it's fine. The WiFi is adequate once you get the password from them. At check-in, the guy simply didn't have the hospitality skills or attitude to orient a first-time guest. Fortunately there was another guy who was able to answer our questions and anticipate follow-up queries. I'll tell you the WiFi password now, since we had to walk all the way back to building where we checked in to get it: Innisbrook. Our room phones were both dead and could not be put back in commission, because "IT has already gone home." The restaurant food is quite good, though overpriced, and the waitstaff is excellent. Maybe Innisbrook is good if you're really into golf, but I'm not, so I won't be returning.
Beautiful resort. Clean and spacious rooms. The only negative was that surprise daily fee / charge. It does add up if you stay longer. It felt unnecessary and unwarranted. Check that fine print, folks