About Express Urgent Care
Express Urgent Care of Palatka provides a generally positive experience for patients, highlighted by friendly and caring staff. Visitors are welcomed warmly at the front desk, where they meet attentive personnel. Medical assistants, such as Karen, efficiently take vitals and prepare patients for the nurse practitioner. Angelyn, the nurse practitioner, is noted for her kindness and thoroughness, taking the time to explain procedures and follow up on results, demonstrating genuine care for her patients. However, some reviews mention concerns about wait times for tests and a lack of professionalism from certain staff members. One nurse, Kadaja, received criticism for not introducing herself and appearing unkempt. Despite these issues, many patients express gratitude for the overall care they receive, particularly from Angelyn, who actively follows up with test results and prescriptions. In summary, Express Urgent Care of Palatka is recognized for its compassionate staff and effective care, while also noting areas for improvement in service delivery.
Staff is friendly after I got there realized they were closing in a few minutes they still treated me with professionalism ran test they needed to get me on the right medication feeling much better today
Went here after 4 days of not being able to hear from cliff jumping and first visit they suggested to keep using debrox for 3 more days and go from there then I went back and they flushed out everything I couldn’t get with a wax removal at home kit and I was good to go after that.
I recently had an outstanding experience at Palatka Express Urgent Care. I had an urgent medical issue occur that needed attention. It wasn't emergency room level, but it was serious enough that I needed to be seen. Express Urgent Care got me right in, performed the necessary lab tests and even was able to schedule a CT scan for me that morning. The lab tests were read right on the spot in under 10 minutes and the Doctor called me with the CT results about 2 hours later. The staff were very friendly and courteous, everyone listened to my concerns and comments and I felt welcomed there. They also accept cash pay at reasonable prices. I have been to other urgent...read full review