About One Hour Heating and Air Conditioning of Sumter County
One Hour Heating and Air Conditioning of Sumter County provides fast and reliable service. A technician named Drew was very efficient and respectful, getting everything done same day of calling. When an AC went out on July 4 due to a power surge, Drew arrived in less than an hour and got the system back up and running in no time. Another customer called in the morning, and Drew was out shortly after 9AM, diagnosed a bad capacitor, fixed it fast, serviced the drain line, and checked the temperatures. The company was the first to answer the phone, and a technician was sent within 20 minutes, with the AC up and running within an hour to an hour and a half. Technicians Matt and Ori were polite and respectful, cleaned up after themselves, and educated the customer. Good work and reasonable price.
My A/C stopped working today so call these folks. About an hour later the texh showed up and knew exactly what was wrong, condensate overflow kicked the unit off. I signed up for their semi-annual plan as well. He cleaned out the line and did a complete check of the system.
If you need A/C repair I highly recommend you call these folks. There is a reason they have a 5.0 rating, because they are that good!!!
The young man, Ori was very personable, knowledgeable and kind. I would say he was here for about 20-25 minutes. He was able to fix the dryer hose by lining it up, putting it back together and wrapping it with silver tape.
Matt and Oary were timely, professional, and meticulous. They explained what they were doing and the why behind it. I have never seen ducts looks so clean, and they go from room to room duct cleaning. Also, I was quoted by other companies for 17 vents, when 2 were not ducts but used for relieving air pressure between rooms. I so appreciate that honesty. I highly recommend them.