Had appointment to put our family dog of 15 years down here and they kept us waiting for over an hour. The vet was not very compassionate or kind in this situation but the techs tried. Would not recommend coming here for this service.
Doo De
Jan 2026
Rude over the phone customer service from receptionists and the people in the back. No hello, no goodbye, just a “What do you need?”
Taylor England
Jan 2026
They were so helpful with my cat’s needs, straightforward with me, and ridiculously affordable! Will definitely be back!
Brianna Malinovsky
Jan 2026
My most recent experience here is why I would not go back. I waited months to post this because I considered going back because of the price but decided against it. I’ve been a few times for both my dogs vaccinations as well as one of my dogs allergy issues. Good price for eval & meds but definitely noted each time I went there the front desk was friendly but the guy vet tech is soooo not. Very dry borderline rude & seems like he does not want to be there. My most recent visit, I brought my dog with allergies for his follow up allergy booster shot. That’s what I conveyed over the phone and what they booked. The same vet tech I’ve had unpleasant experiences with came in, administered a shot and then proceeded to start taking a blood sample. I was like um why are we doing that for a follow up booster allergy shot ? He then rudely said to me “are we not doing vaccines ?” I said no that’s not what I scheduled for he just needs his follow up allergy shot. He huffed like he was annoyed at me ?? For whatever reason and then left the room. He came back with what my dog was actually supposed to get and told me either i would pay for the vaccines he administered or i would not receive paperwork stating my dog receive annual vaccines. I questioned why in the hell i would have to pay for someone else’s mistake & declined the paper work. The communication between the front desk and the vet tech needs to improve & in my opinion he needs to be let go or find somewhere he actually enjoys working. It’s sad because the doctor is super nice and you can tell he likes animals but unfortunately I will not be back
Emily Probst
Oct 2024
Absolutely not. Literally anywhere is better than here. Services have been decreasing in value and increasing in price. My senior dog (male, fixed, reactive due to bites in the past) has a tens collar to help with reactivity. We got torn apart for them thinking it was a shock collar and berated in the room. I felt extremely uncomfortable and forcibly embarrassed. Today we took him in for an allergy shot as we normally do, and there was an active large dog that the owner had little control of that we made sure Teddy was in the right situation to not react. When walking to the pet room, a large dog came hurdling out with a vet tech and BIT him. He is shaking and triggered and now years of training has been reset. They clearly don’t have the foresight for the protection of your dog. I have lost all trust and will never step foot or paw in here again.
C.R. Meserole
Oct 2024
Knowledgeable staff very reasonably priced. I have brought all my animals to them and don't regret it!
Salvatore Guttilla
Sep 2024
Best vets in Orlando
Janice Woods
Sep 2024
They were very kind and compassionate ❤️?
Sydney Williams
Sep 2024
Slightly aggravated at the fact I was placed on hold twice and forgotten about, waited for a total of 52 minutes on hold after being told the doctor would speak to me about my cats treatment after leaving him there for the night, we have been in 4-5 days straight with this cat, very frustrating when you’re not sure the outcome of his condition and someone can’t answer if he’s gotten his new meds until closing time when he was to receive them at 4pm and was expecting a call we had spoken about in office with dr pillip today
EDIT**** my cat did not make it, unsure if it was the vets office or the type of sickness but ultimately vet couldn’t figure it out and Kitty didn’t make it, unsure what to say of this resolution with my visit
Hold your furbabies extra close you never know when they’re going to leave (he was only 4)
***from original*** Also check your pets paws if they had an IV catheter given for the night, they tend to tighten the vet wrap too tight on their arms/paws
Cynthia Cieszka
Aug 2024
Will never go to this facility again!!!years ago was very good but it has changed. My dog had his ear canal surgically opened there and they did nothing but lie about it!!! Post op instructions were incorrect. I am a retired critical care nurse so I know. They told me his sutures would dissolve but I found a good vet who removed 5 LONG undissolvable sutures. If you love your pet NEVER. Take them there!!!!!!!!
Daisy Cicero
Had appointment to put our family dog of 15 years down here and they kept us waiting for over an hour. The vet was not very compassionate or kind in this situation but the techs tried. Would not recommend coming here for this service.
Doo De
Rude over the phone customer service from receptionists and the people in the back. No hello, no goodbye, just a “What do you need?”
Taylor England
They were so helpful with my cat’s needs, straightforward with me, and ridiculously affordable! Will definitely be back!
Brianna Malinovsky
My most recent experience here is why I would not go back. I waited months to post this because I considered going back because of the price but decided against it. I’ve been a few times for both my dogs vaccinations as well as one of my dogs allergy issues. Good price for eval & meds but definitely noted each time I went there the front desk was friendly but the guy vet tech is soooo not. Very dry borderline rude & seems like he does not want to be there. My most recent visit, I brought my dog with allergies for his follow up allergy booster shot. That’s what I conveyed over the phone and what they booked. The same vet tech I’ve had unpleasant experiences with came in, administered a shot and then proceeded to start taking a blood sample. I was like um why are we doing that for a follow up booster allergy shot ? He then rudely said to me “are we not doing vaccines ?” I said no that’s not what I scheduled for he just needs his follow up allergy shot. He huffed like he was annoyed at me ?? For whatever reason and then left the room. He came back with what my dog was actually supposed to get and told me either i would pay for the vaccines he administered or i would not receive paperwork stating my dog receive annual vaccines. I questioned why in the hell i would have to pay for someone else’s mistake & declined the paper work. The communication between the front desk and the vet tech needs to improve & in my opinion he needs to be let go or find somewhere he actually enjoys working. It’s sad because the doctor is super nice and you can tell he likes animals but unfortunately I will not be back
Emily Probst
Absolutely not. Literally anywhere is better than here. Services have been decreasing in value and increasing in price. My senior dog (male, fixed, reactive due to bites in the past) has a tens collar to help with reactivity. We got torn apart for them thinking it was a shock collar and berated in the room. I felt extremely uncomfortable and forcibly embarrassed. Today we took him in for an allergy shot as we normally do, and there was an active large dog that the owner had little control of that we made sure Teddy was in the right situation to not react. When walking to the pet room, a large dog came hurdling out with a vet tech and BIT him. He is shaking and triggered and now years of training has been reset. They clearly don’t have the foresight for the protection of your dog. I have lost all trust and will never step foot or paw in here again.
C.R. Meserole
Knowledgeable staff very reasonably priced. I have brought all my animals to them and don't regret it!
Salvatore Guttilla
Best vets in Orlando
Janice Woods
They were very kind and compassionate ❤️?
Sydney Williams
Slightly aggravated at the fact I was placed on hold twice and forgotten about, waited for a total of 52 minutes on hold after being told the doctor would speak to me about my cats treatment after leaving him there for the night, we have been in 4-5 days straight with this cat, very frustrating when you’re not sure the outcome of his condition and someone can’t answer if he’s gotten his new meds until closing time when he was to receive them at 4pm and was expecting a call we had spoken about in office with dr pillip today
EDIT**** my cat did not make it, unsure if it was the vets office or the type of sickness but ultimately vet couldn’t figure it out and Kitty didn’t make it, unsure what to say of this resolution with my visit
Hold your furbabies extra close you never know when they’re going to leave
(he was only 4)
***from original*** Also check your pets paws if they had an IV catheter given for the night, they tend to tighten the vet wrap too tight on their arms/paws
Cynthia Cieszka
Will never go to this facility again!!!years ago was very good but it has changed. My dog had his ear canal surgically opened there and they did nothing but lie about it!!! Post op instructions were incorrect. I am a retired critical care nurse so I know. They told me his sutures would dissolve but I found a good vet who removed 5 LONG undissolvable sutures. If you love your pet NEVER. Take them there!!!!!!!!