I would like to commend Massey Termite Services for their 5 STARS Excellent customer service. I recently had some concerns regarding services and billing. After contacting the office, I received a prompt return call from Ms. Antonieta, a representative I believe is based in the San Antonio, TX office.
She was professional, attentive, and addressed my concerns thoroughly. Together, we resolved the issues and made the necessary corrections.
As a business owner, I truly appreciate the level of customer service she provided. Massey Services is fortunate to have Ms. Antonieta on their team—she retained a customer who had been considering leaving.
About Massey Services Pest Control
Massey Services Pest Control focuses on pest prevention rather than traditional methods. Their approach prioritizes keeping pests out by targeting the exterior of the home without relying on indiscriminate pesticide spraying. Customers appreciate the professionalism and knowledge of the technicians, including personable and friendly individuals like Zack and Eddie Baez. Many clients value the reliable and proactive service from technicians such as David, who respond quickly and are always ready to help with issues like rodent pests. The company is known for its effective pest prevention strategies and dedicated customer support, making it a trusted choice for pest management. Additionally, Massey offers lawn services, with long-term customers expressing satisfaction with their care, especially in solving complex lawn problems. The regional manager, Jeff Tyrcha, is recognized for his attentive oversight, and the office staff is consistently professional and kind. Overall, Massey Services is highly recommended for its comprehensive pest prevention and excellent customer support.
Reviews
Eddie Baez is a great addition to the Massey team. He is professional, kind, caring and knowledgeable. Eddie greeted me with a smile and the utmost respect. His clean-cut, well-dressed appearance was a great representation of the service Massey provides.
I was dealing with a pretty severe situation that Massey handled so professionally. The services were provided on time and at a reasonable cost. While the company is great, it’s their people who preserve the good reputation. I can’t say enough about Greg Scott and Tom Circelli! These two wonderful, experienced, and courteous gentlemen helped me navigate a complex situation. I would trust them with any job and highly recommend Massey Services! Many thanks!
Photos
Hours
Monday 7AM - 8PM
Tuesday 7AM - 8PM
Wednesday 7AM - 8PM
Thursday 7AM - 8PM
Friday 7AM - 8PM
Saturday 8AM - 2PM
Sunday Closed
Good to know
- accepts credit cards
Location
1230 US-1 Suite 1, Ormond Beach, FL 32174
More Local Businesses in Ormond Beach
You May Also Like
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.