I’ve been going to Sandy for over two years and always trusted her with my hair, which makes this experience even more disappointing. On September 23, 2025, I paid for a Japanese straightening that was supposed to leave my hair smooth and straight when air-dried. Instead, my hair was left with uneven texture — wavy and curly pieces throughout that caused tangling and frizz.
When I brought this to her attention, rather than acknowledging the issue, she gaslit me into believing I had dried my hair incorrectly. She refused to redo or correct the service, claiming it wasn’t her fault. Instead, she had me come back in and gave me a completely different haircut than what I requested — one that was overly thinned out, uneven, and nothing like the reference I showed her.
I reached out again afterward, sent multiple photos, and explained how unhappy I was, but she completely ignored me and left my messages on read. I’ve been a loyal client for years, and to be treated this way — without any empathy, accountability, or effort to make things right — is honestly heartbreaking.
I ended up having to spend $300 on a wig to cover the damage and file a dispute with my bank since she refused to respond or refund me.
Clients deserve honesty and care, especially when something goes wrong. This experience showed me that Sandy is unwilling to take responsibility, and I wouldn’t recommend her to anyone looking for professionalism or integrity.
Drishna M
Aug 2025
I drive all the way from Ocala, FL to see Sandy. This is my third time getting a Japanese Hair Straightening Treatment from her, and I couldn’t be happier with the service, professionalism, and final results. Sandy is the best at what she does—such a kind and meticulous lady. She’s very careful and does her work to perfection. The price is very reasonable, the place is clean, and the experience is always worth it. Highly recommended!
Comfort Adekoya
Jun 2025
I got a Japanese hair straightening treatment and my hair feels soo smooth and looks so nice! I’ll be coming back here again once I need a touch up!
Areej Abid
May 2025
Have been going to Sandy for 3 years now. She is so sweet and fun to talk to. Got Japanese hair straightening. The process is around 3-4 hours so I appreciate her for working with me and making my hair look silky smooth. BOOK WITH HER!!! Amazing.
Katy Kh
Feb 2025
Love my Japanese hair! Sandy has been taking care of my hair for the last three years! she is amazing and absolutely professional!
Alexia Taylor
Jan 2025
Got a japanese straightening treatment from here, amazing work done!!
Catherine Hino
Apr 2024
Got the Japanese straight perm treatment & it looks amazing! I'm so happy with it, Sandy did a wonderful job & I'm definitely coming back in the future for touch ups. Highly recommend!! ❤️
Ryne Orlando
Apr 2024
the first photo is what my hair normally looks like after blow drying, and the second is after my japanese hair straightening treatment with sandy! it took about 4 hours and she explained each step for me! sandy was unbelievably professional but also incredibly personable! she truly is exceptional at what she does and i am over the moon happy with the results (also the hair looking lighter is purely from the lighting in the car! the process did not make my hair actually lighter)
Catherine H.
Apr 2024
Got the Japanese straight perm treatment & it looks amazing! I'm so happy with it, Sandy did a wonderful job & I'm definitely coming back in the future for touch ups. Highly recommend!!
Neppy
Feb 2024
To anyone wanting to get this treatment done, definitely go to Sandy! She is amazing at what she does! I’ve gone to her twice for my treatment and for my touch up! My hair has never looked so good! Even with tradition relaxers! The process might be long but the results are to die for! Can’t wait to see what my next touchup looks like in 6 months!
Almira Sayegh
I’ve been going to Sandy for over two years and always trusted her with my hair, which makes this experience even more disappointing. On September 23, 2025, I paid for a Japanese straightening that was supposed to leave my hair smooth and straight when air-dried. Instead, my hair was left with uneven texture — wavy and curly pieces throughout that caused tangling and frizz.
When I brought this to her attention, rather than acknowledging the issue, she gaslit me into believing I had dried my hair incorrectly. She refused to redo or correct the service, claiming it wasn’t her fault. Instead, she had me come back in and gave me a completely different haircut than what I requested — one that was overly thinned out, uneven, and nothing like the reference I showed her.
I reached out again afterward, sent multiple photos, and explained how unhappy I was, but she completely ignored me and left my messages on read. I’ve been a loyal client for years, and to be treated this way — without any empathy, accountability, or effort to make things right — is honestly heartbreaking.
I ended up having to spend $300 on a wig to cover the damage and file a dispute with my bank since she refused to respond or refund me.
Clients deserve honesty and care, especially when something goes wrong. This experience showed me that Sandy is unwilling to take responsibility, and I wouldn’t recommend her to anyone looking for professionalism or integrity.
Drishna M
I drive all the way from Ocala, FL to see Sandy. This is my third time getting a Japanese Hair Straightening Treatment from her, and I couldn’t be happier with the service, professionalism, and final results. Sandy is the best at what she does—such a kind and meticulous lady. She’s very careful and does her work to perfection.
The price is very reasonable, the place is clean, and the experience is always worth it. Highly recommended!
Comfort Adekoya
I got a Japanese hair straightening treatment and my hair feels soo smooth and looks so nice! I’ll be coming back here again once I need a touch up!
Areej Abid
Have been going to Sandy for 3 years now. She is so sweet and fun to talk to. Got Japanese hair straightening. The process is around 3-4 hours so I appreciate her for working with me and making my hair look silky smooth. BOOK WITH HER!!! Amazing.
Katy Kh
Love my Japanese hair! Sandy has been taking care of my hair for the last three years! she is amazing and absolutely professional!
Alexia Taylor
Got a japanese straightening treatment from here, amazing work done!!
Catherine Hino
Got the Japanese straight perm treatment & it looks amazing! I'm so happy with it, Sandy did a wonderful job & I'm definitely coming back in the future for touch ups. Highly recommend!! ❤️
Ryne Orlando
the first photo is what my hair normally looks like after blow drying, and the second is after my japanese hair straightening treatment with sandy! it took about 4 hours and she explained each step for me! sandy was unbelievably professional but also incredibly personable! she truly is exceptional at what she does and i am over the moon happy with the results (also the hair looking lighter is purely from the lighting in the car! the process did not make my hair actually lighter)
Catherine H.
Got the Japanese straight perm treatment & it looks amazing! I'm so happy with it, Sandy did a wonderful job & I'm definitely coming back in the future for touch ups. Highly recommend!!
Neppy
To anyone wanting to get this treatment done, definitely go to Sandy! She is amazing at what she does! I’ve gone to her twice for my treatment and for my touch up! My hair has never looked so good! Even with tradition
relaxers! The process might be long but the results are to die for! Can’t wait to see what my next touchup looks like in 6 months!