Esporta Fitness is a well-equipped 24-hour gym that offers a range of modern facilities. The gym features state-of-the-art strength equipment, cardio machines, and a functional training area. While the gym is generally clean and well-maintained, some members have expressed concerns about the organization of the weights and the lack of enforcement of putting them back after use. The kids' club has limited amenities, and parents are advised to bring their own floor mats and toys.
The gym's staff has received mixed reviews, with some members praising the friendliness and professionalism of the front desk staff, while others have experienced inconsistent and unclear responses to their inquiries. The manager, Alberto, is described as professional, but some members feel that the upper management could be more responsive to issues.
Despite these concerns, many members enjoy the gym's facilities and classes. The gym is considered the best in the area by some, and the staff is often praised for their welcoming attitude. One member, Will, is particularly commended for his helpful and friendly approach in showing new members around and making them feel like part of the community.
However, the gym has faced some challenges, such as the indefinite closure of the sauna due to maintenance issues. This has led to frustration among some members, who feel that the gym is not delivering on the services they signed up for. The manager's unwillingness to waive the cancellation fee in such cases has also been a source of disappointment for some.
Overall, Esporta Fitness offers a range of modern fitness facilities, but the gym's management and maintenance issues have left some members feeling dissatisfied.
