About Cool Zone A/C Inc.
Cool Zone A/C Inc. is a highly recommended air conditioning service known for its exceptional customer care and expertise. They have earned praise for their quick response times and direct communication, allowing customers to speak with the owner rather than navigating through a call center. The owner, Mark, is noted for being friendly and knowledgeable, ensuring a personal touch in the service provided. Customers have highlighted the professionalism and efficiency of the technicians, such as Jackson and Max, who demonstrate a strong commitment to diagnosing and resolving issues accurately. One customer shared their relief after discovering that a previous repair from another company was unnecessary, thanks to the thorough evaluation conducted by Cool Zone A/C. They appreciated the honesty and skill of the technicians, who not only fixed the problem but also saved them from spending thousands on unwarranted repairs. Another satisfied client praised the punctuality and attention to detail exhibited during an air conditioning installation, noting their delight with the new system. Overall, Cool Zone A/C Inc. stands out for its dedication to customer satisfaction, exemplary service, and a traditional approach to business that prioritizes honesty and quality. For anyone in need of reliable air conditioning repair or installation, Cool Zone A/C is a top choice.
Mark Adams and his team from Cool Zone AC were great to work with. My AC went out on Christmas Day and Mark was able to come out to my house the next day to assist me. He provided me with many options to choose from and in a matter of no time I had my new system installed. His team was friendly, knowledgeable and did a great job on installation day. I would recommend Cool Zone AC to anyone in need of a repair or a new system.
I've been a customer of Cool Zone A/C for a number of years, and recently had my AC system replaced. The staff went above and beyond to complete the job in one day, and has provided exceptional support since then. Their customer service and support is A-1.
The best AC company in Orlando! Tom just completed our maintenance and reminded me once again, why Cool Zone is the best. He was punctual, informative (reminding me of our 10 year warranty on parts) very kind, and provided sound recommendations for future maintenance based off of what the diagnostic equipment readings actually were versus making something up to sell us something today. We purchased this new system in 2019 and it's continuing to run beautifully. If you're looking for true professionals, that give you the peace of mind you need with your system in this Florida heat, I highly recommend Cool Zone A/C for your HVAC purchase and maintenance needs. Tom is the...read full review