About American Safety Council, Inc.
Reviews for American Safety Council, Inc.
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
online classes
American Safety Council, Inc. is a leading provider of online training based in Orlando, Florida. They offer a variety of e-learning options, including traffic ticket dismissal, OSHA safety training, and professional certifications. The company's customer-focused approach is supported by a friendly and helpful team that aims to provide a great customer experience. Reviewers often mention the professionalism, knowledge, and patience of the support staff, especially highlighting their willingness to go above and beyond to resolve issues and offer helpful guidance. Customers appreciate the approachable service, with one noting the team’s patience and understanding when listening to questions. However, some reviews also mention challenges, such as difficulties with certificate submission and communication, which the company is working to improve. Overall, American Safety Council, Inc. is recognized for its commitment to assisting customers and delivering quality online training.
I purchased the Defensive Driving Points Reduction Course and unfortunately was blocked because I failed to log out of the course. I received a message asking me to re-register and repurchase the course. I contacted the company via chat, and Renel was able to reissue the course. Fabulous customer service. Something much larger corporations can learn from.
Kie, was very helpful in getting my in school hours transferred. Thank you
Edit:- It is now Friday the 26th July and I haven’t received the certificate transfer in the 3 days I was told. I have been back in touch but the section that deals with transfers are currently closed until Monday. My son is supposed to start his driving lessons tomorrow, this delay could result in paying for cancelling day of. This started off as a good experience but delivery time has not been met.
This particular time I requested help the rep Peter was super helpful & very quick. The previous time was not this way. This course in general could be laid out differently & more efficient & user friendly.