About Complete Health - Orange City
Complete Health - Orange City provides primary care services with an emphasis on patient-centered care. The practice employs an excellent care team, uses innovative technology, and aims to deliver top-quality customer service. Patients appreciate the genuine and caring approach of Physician Assistant Casey Wilson, who is dedicated to her patients. The front desk staff is often praised for being polite and helpful. Many patients also value Dr. Arletty Smith, describing her as an old-school doctor who listens carefully and treats the whole person. She takes her time with each patient, develops personalized plans, and follows up to ensure better health. Patients have expressed that they love her as a doctor and hope she stays at the practice. Some individuals have noted that since the practice was taken over by Complete Health, communication has decreased, leading to longer wait times and delays in responses. However, overall, the staff and doctors are recognized for their kindness and professionalism, making the experience more positive than many other healthcare offices.
Dr. Raj has been my Dr. since he came to the practice two years ago. He is the best Dr. I’ve ever had in my entire life. He’s very knowledgeable able my disease and always has answers for me.
I love love Kristine, very nice , very professional. She really listens to you. You can see her concern and empathy towards your concerns. I hope she never leaves because she’s very never seen anyone like her. I’m sure all the providers are good but this is my personal experience with her. She is absolutely awesome.
Athena , has such a beautiful smile ready to check you in. If you are having a bad day , Athena will brighten it immediately with her beautiful smile. It doesn’t matter what the conversation is about , her smile never leaves. Other offices need to learn from her. First impression is so important and it makes a difference.
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I am new to this practice and had an appointment with Kristine Ilgenfritz. She was so kind and for the first time made me feel like I was being heard and understood, not just listened to. All of the staff that I encountered were extremely kind and I was impressed with the sweet woman at the front desk who went out of her way to help an elderly lady fill out her paperwork one on one.