About Geek Squad
Geek Squad is a reputable establishment that prioritizes excellent customer service. The staff, including Gabby and Vegas, are knowledgeable, patient, and friendly, making the shopping experience pleasant and hassle-free. The restaurant, which serves a variety of dishes, including sweet tea, is a delight for the taste buds. While the store may not always have the exact products in stock, the sales team is willing to go the extra mile to ensure customer satisfaction. Overall, Geek Squad is a great place to visit, with staff like Gabby and Vegas who truly care about their customers.
Went to pick up a television. Looked around for about 15 minutes. When we finally decided on the tv. To get help was a little challenging. Once we did get someone they couldn't answer our questions and had to go to another sales person. We did make the purchase but not sure if we would return for further appliance purchases.
Very good attention and service. Shout out to Gabby, she was amazing. Very helpful, stayed with us and guided us step by step. We went in for new IPad and phone and she helped us tremendously. We had a couple of issues with dead iPad and phone company, but she was patient, knowledgeable and friendly and assured us that everything was going to be fine. If you need something and stuff done go to Gabby. We need more people like her in business. Thank you Best Buy and thank you Gabby.
Super friendly staff overall. Ocala itself is the problem. There is so much sketchiness in a town that is known as the horse capital of the world. Not much Best Buy can do about that. Have gone to this location when The Villages is out of something. Very easy curbside pickup here.