I would NOT recommend this company at all. They do not honor their warranties. Three months after their A/C install on a new double wide one of the ducts came loose. We called and it was repaired by their standards. Six months later same thing happened. We were told, "WE ONLY COVER THE DUCT WORK FOR THE FIRST 3 MONTHS ONLY". I stated the problem is from the original setup and 6 months ago. The same non covered warranty was repeated. So, the tech said it was going to cost of $400.00 more to get new duct to repair what they said they repaired 6 months prior. Instead we are having to go to another A/C company for at $1,000 possibly more. The... read full review
May 2026
I want to express my gratitude for the excellent service I received from your technician Tony at on two separate calls. His professionalism, expertise and friendly attitude made the experience above and beyond. Tony is an asset to your company in providing high-quality service and it was greatly appreciated. Tony explained everything as he went and that was also greatly appreciated. I the bought two units in February and there is not anything negative I can say about the company. Both service calls were completed in an efficient and timely manner. EVERYTIME I call they answer and I’m treated in a professional manner. I look forward to continuing to rely on ACE’s five... read full review
April 2026
True definition of service with a smile. Military owned that provides a military discount. Communication was great and service was spot on. I have used Ace A/C of Ocala several times and they will always get my business and recommendation.
I would NOT recommend this company at all. They do not honor their warranties. Three months after their A/C install on a new double wide one of the ducts came loose. We called and it was repaired by their standards. Six months later same thing happened. We were told, "WE ONLY COVER THE DUCT WORK FOR THE FIRST 3 MONTHS ONLY". I stated the problem is from the original setup and 6 months ago. The same non covered warranty was repeated. So, the tech said it was going to cost of $400.00 more to get new duct to repair what they said they repaired 6 months prior. Instead we are having to go to another A/C company for at $1,000 possibly more. The... read full review
I want to express my gratitude for the excellent service I received from your technician Tony at on two separate calls. His professionalism, expertise and friendly attitude made the experience above and beyond. Tony is an asset to your company in providing high-quality service and it was greatly appreciated. Tony explained everything as he went and that was also greatly appreciated. I the bought two units in February and there is not anything negative I can say about the company. Both service calls were completed in an efficient and timely manner. EVERYTIME I call they answer and I’m treated in a professional manner. I look forward to continuing to rely on ACE’s five... read full review
True definition of service with a smile. Military owned that provides a military discount. Communication was great and service was spot on. I have used Ace A/C of Ocala several times and they will always get my business and recommendation.