About Moon Plumbing of SW Florida
Moon Plumbing of SW Florida receives mixed reviews from customers. Many appreciate the efficiency and reasonable prices, highlighting positive experiences with scheduling and installation. One customer praised Eric for his quick response and professional service when a kitchen faucet broke, noting his expertise in installing a new faucet and replacing stuck valves. However, another customer expressed dissatisfaction with billing practices after a water heater installation. They felt charged unfairly for a board that was not installed, despite being quoted for it. While the installation was satisfactory, the customer was unhappy with the communication regarding costs and would not recommend the service. Overall, Moon Plumbing's service quality varies, but professionalism is frequently acknowledged.
Today was the third time we had the pleasure of experiencing great Customer Service from Tim at Moon Plumbing! He is always professional and courteous, which is hard to find in most companies, lately! I would recommend this company to anyone in need of quality workmanship!
I contacted Moon Plumbing for a quote on a tankless water heater and propane tank installation. Matt came out promptly, was thorough in his assessment, and provided a detailed, well-organized proposal with clear scope and pricing.
Although I ultimately decided not to move forward due to changes in our project plans, I was impressed by Matt's professionalism and expertise. He took time to understand our needs and provided knowledgeable recommendations.
The office follow-up was excellent ... responsive without being pushy.
I wouldn't hesitate to call Moon Plumbing for future projects and highly recommend them to anyone in the Fort Myers area.
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I have used this company many times in multiple locations for commercial and residential projects. They have been honest, fair and reliable I would highly recommend them for your plumbing needs.