If you want a doctor who genuinely doesn’t give a damn about you, go ahead and book with this one. When things go sideways, you won’t hear a word from him, and getting anyone on the phone is basically impossible. And when you finally reach someone, they treat you like trash the whole time.
Nice staff and doctor - horrible service. It seems practically every time I go to the dispensary the doctors office has messed up my prescription- taken off random things (usually the only prescription I actually use) or failed to update my card after our appointment. This has led to massive wastes of time and gas money ( I live 45 min from the nearest dispensary) and me having to call several times to get ahold of someone to find out why my profile is messed up yet again after confirming it multiple times during my appointment. I’ll be switching doctors as soon as possible to avoid anymore issues, once is a mistake - 4/5 times is negligence.
Dr. Banks has been my doctor for the past 10 years. His recent staff change has Hurt the quality of service today. The new staff does Not know what they are doing and makes you feel like it's Your Fault for them not knowing or doing their job. Today I called in to schedule a zoom appt because I have an ear ache, needless to say, I'm calling Teledoc for help!! New Staff is Rude and extremely incompetent. Extremely heart broken because Dr. Banks is honestly a great doctor, it's his new staff that's hurting his practice.
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1108 Juniper Ave, Niceville, FL 32578
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