About Five Star Heating & Cooling Inc
Five Star Heating & Cooling Inc. is a family-oriented company dedicated to providing quality service and professional products to its community. With a team of over 20 experienced employees, they prioritize professionalism and care for their clients. Customers have praised the quick and efficient installation, noting significant savings on energy bills. The team is recognized for their professionalism and clear communication, effectively diagnosing and resolving HVAC issues with competitive pricing. The company is committed to treating clients fairly and ensuring their satisfaction. Recent reviews highlight the company's excellent customer service. Clients have praised polite and straightforward technicians, who thoroughly explain the issues and provide helpful maintenance tips. Technicians like Will and Dean are described as kind, respectful, and genuinely caring about customers' comfort. Will was praised for fixing the A/C, making the house cooler and allowing air to flow from the vents again. Leroy offered a free evaluation, taking time to check the system, flush it, and explain the issues in simple terms. He was honest and open about the repairs needed, and plans to send written information by email. Customers appreciate the honesty and detailed explanations, especially after frustrating experiences with other companies. Overall, Five Star Heating & Cooling Inc. is known for its honesty, integrity, and commitment to providing exceptional service to its community.
Dean S. is very knowledgeable, tenacious and professional. He explains what he is doing and why when asked in an easy to understand manner.
Mike and Clay showed up promptly at 9am. They both went way over and above the call of duty for me. They are highly skilled and knowledgeable. They walk you through every step of the inspection process sharing their findings with insights and opinions. There is NO hard sell for their services which I believe to be very reasonable and guaranteed. This company is fully deserving of a 5-Start rating.
We had Mike stop by today for a system check. Great experience, very knowledgeable, and professional. Not pushy with services or repairs. He gave a thorough review of everything. I asked several questions pertaining to different aspect of the system and he was able to answer everything without hesitation. Great experience!