Thank you, thank you, thank you for your outstanding service. My tire was irreparably damaged by a nail (seems to be a major issue here in Naples). I needed to order 2 tires and I was told the tires would be delivered that afternoon. (I was told by the Naples Mazda dealership that they were unable to get the same tires and those that they could get wouldn't arrive until Thursday.) Well, Randy Springfield, the service manager, came through for me as promised. I was checked out by Michael Davis, one of the service advisors. He was friendly, efficient, and a pleasure to deal with. And so was the technician, JD Isador. I highly recommend this business. I'm grateful... read full review
November 2024
As a business owner that needs my vehicles on the road to make money Goodyear has exceeded my expectations in customer service, expedited service, and great communication what ever mechanical issue I face. Can’t say enough good things about this location.
October 2024
I had picked up two nails in two tires on my Ford Fiesta. Got my insurance co. to send tow truck to take car to Walmart. Walmart could not remove the lug nuts. Called Goodyear South, spoke with Service Advisor Matt. Matt assured me that he could get the lug nuts off and order me new tires. Told Matt that I wanted really good tires, not the cheap ones. Matt and the Staff got the lug nuts off, the Ironman R15 tires on, aligned and with a warranty including nail damage. I am completely satisfied with Goodyear South's professional customer service and skills. Will not use any other tire facility moving forward. Thank you to Matt and the entire staff!
Thank you, thank you, thank you for your outstanding service. My tire was irreparably damaged by a nail (seems to be a major issue here in Naples). I needed to order 2 tires and I was told the tires would be delivered that afternoon. (I was told by the Naples Mazda dealership that they were unable to get the same tires and those that they could get wouldn't arrive until Thursday.) Well, Randy Springfield, the service manager, came through for me as promised. I was checked out by Michael Davis, one of the service advisors. He was friendly, efficient, and a pleasure to deal with. And so was the technician, JD Isador. I highly recommend this business. I'm grateful... read full review
As a business owner that needs my vehicles on the road to make money Goodyear has exceeded my expectations in customer service, expedited service, and great communication what ever mechanical issue I face. Can’t say enough good things about this location.
I had picked up two nails in two tires on my Ford Fiesta. Got my insurance co. to send tow truck to take car to Walmart. Walmart could not remove the lug nuts. Called Goodyear South, spoke with Service Advisor Matt. Matt assured me that he could get the lug nuts off and order me new tires. Told Matt that I wanted really good tires, not the cheap ones. Matt and the Staff got the lug nuts off, the Ironman R15 tires on, aligned and with a warranty including nail damage. I am completely satisfied with Goodyear South's professional customer service and skills. Will not use any other tire facility moving forward. Thank you to Matt and the entire staff!