About Downtowner Express Car Wash
Downtowner Express Car Wash in Naples offers Express Exterior Car Washes, including access to self-service vacuum areas and amenities such as glass cleaner, towels, and more. The business is known for its efficient, helpful, and friendly staff who go out of their way to make sure customers have a positive experience. The staff is dedicated and always has smiles on their faces. The car wash itself does a good job, leaving vehicles looking like new. The vacuums are very powerful and can even vacuum parts of the car off, and the air sprayers are super loud, so ear plugs are recommended if needed. Customers appreciate the free air, which they haven't seen in decades. While driving through the car wash, some noted that rims may not get fully cleaned. The area around the wash has ample parking, and after washing, there are towels for drying, a rug holder, and glass cleaner. Although the exit can be a bit congested, overall, Downtowner Express Car Wash provides a great experience and good value for money, especially considering the prices typical in Naples.
Love this business! The employees are so helpful and friendly. I had trouble finding my prepaid card and one of the employees I believe his name was Marco told me not to worry, go on through and we will catch you next time with the card. Now that is great customer service and I must say I don’t see that very often anymore! I see Christmas stocking stuffers for my family this year….!!! Thank you!
The employees are super polite which is an excellent quality to have. Driving through the car wash unfortunately does not clean rims. The same thing happened at another local car wash. It was a super hot day, but I really wanted my car to be clean and would prefer to use self-serve because they work the best, but wasn't feeling it. They have these super cool air sprayers to get any dust out of cracks and crevices. They are wicked loud, so I would recommend using ear plugs if you have sensitive hearing. The vacuums are overly powerful where they will actually vacuum parts of your car off. And oh, also, going through the car wash chipped off a piece of black so now that spot is silver. They also have free air which I've never heard of in decades. Oh, while cleaning vehicles, other customers did not pay much attention to how close they would park and have no concern for the well-being of your car in relation to their doors or the vacuums. They had 2 bottles of windex total & a continuous replenishment of drying towels that are damp. I would definitely recommend this car wash. A basic wash is close to $25, but that is also normal for Naples, FL.
The staff was friendly. The wash did a good job on my car. My car looks like it just got a wash and I got the wash 3/2. The only con to this place is the exit. You have to exit the same way cars are coming out of the wash.