About My Cosmetic Surgery
My Cosmetic Surgery is a plastic surgery clinic with over 20 years of experience in cosmetic surgery and beauty treatments located in Miami. Known as the No. 1 Clinic in the United States, it is backed by a dedicated team of professionals focused on the safety, well-being, and satisfaction of all patients. The popular phrase "Sing it to Remember" reflects the clinic's commitment to its clients. Patients have shared positive experiences with the staff, who are described as very attentive, kind, and professional. Dr. LaGrasso, along with his team, has received special praise for their caring approach. Many have expressed appreciation for the support received from the nurses in post-operative care, who treat patients with love and affection. The staff, including individuals like Kensy and Celia, have been highlighted for their exceptional service, making patients feel valued and cared for. However, some concerns have been noted regarding the clinic's refund policy, where a patient mentioned a deduction of $100 from a $500 refund. Despite that, the overall feedback on communication and customer service has been very positive, with many noting the responsiveness and clarity provided by the front desk and medical staff.
All the women were nice and lovely and respectful , answered all my questions and concerns. Even though my Spanish isn’t as well , they still took the time to help and I appreciate the effort . Overall nice experience.
My cosmetic surgery has been above my expectations. I have no words to describe my experience. Dr Lagrasso and the entire staff treat me like a princess. Starting from Kensy , the nurses from the post operative department and my Celia from massage. The best team ever. I am very happy with the entire team.
I’ve seen a lot bad review of their front desk and I really don’t understand. I was really overwhelmed by the great responsive from the front desk - nurses and medical staff. Every question was answer with professionalism! Arisdalia and Zeila have been so helpful during the whole process.
Communication was spot on -
Costumer services outstanding -
You have people that really care and provide clear information.
This is for the location calls 8 -