Lexington Plastic Surgeons

Jan 2025

Wow! What a terrible experience so far. Two telehealth appointments, two which no one even bothered to show up for. When I finally got someone to show up, they said it was because they had a restart their computer which took 30 minutes. I finally went through the consultation and I was asked to send my insurance card and photos and they would call me back the same day. Sent everything and never heard from them again. I’m glad the red flags are coming early, before I even get a chance to step foot in the place. Good luck to anyone trying to get a consult here.

Jan 2024

Managers and are not helpful or sympathetic. They overcharged my insurance and refused a refund. They rushed and bullied me into the payment process. DON'T GO HERE.. They're frauds.

Oct 2023

Made an appt with them. No one showed up to the virtual consultation. Took off work an hour early for the reschedule. No one showed up again. Wasted hours of my life after they kept saying they will show up when I called their customer support. Was promised a call back, that never happened either. Horrible customer service!!! Guess you don’t want any new patients and don’t value their time.