Confirmed an appointment for them to come and pump the septic tank. Nobody showed up at the time of the appointment, so I sent a message asking when they would be arriving. I could see the message was read, but no response. I called and was immediately hung up on. All my subsequent calls were sent to voicemail and all my messages were ignored. I was simply trying to reschedule the appointment but they never had the decency to respond. Extremely unprofessional and unreliable, I would not recommend using this company.
September 2020
We had an appt. scheduled for him to install and they even confirmed THE DAY OF APPT, and then they never showed up. We had a huge event and expressed the urgency of the matter, and then they blew it off. They never cancelled, never texted or answered or anything. They were unprofessional and had no decency to even ever reach out to correct they're no shown or explain themselves, and caused issues for my event. Beyond disappointed and at this point, untrustworthy.
September 2019
Great service!! I highly recommend this plumbing company good customer service and they know what they are doing.
Confirmed an appointment for them to come and pump the septic tank. Nobody showed up at the time of the appointment, so I sent a message asking when they would be arriving. I could see the message was read, but no response. I called and was immediately hung up on. All my subsequent calls were sent to voicemail and all my messages were ignored. I was simply trying to reschedule the appointment but they never had the decency to respond. Extremely unprofessional and unreliable, I would not recommend using this company.
We had an appt. scheduled for him to install and they even confirmed THE DAY OF APPT, and then they never showed up. We had a huge event and expressed the urgency of the matter, and then they blew it off. They never cancelled, never texted or answered or anything. They were unprofessional and had no decency to even ever reach out to correct they're no shown or explain themselves, and caused issues for my event. Beyond disappointed and at this point, untrustworthy.
Great service!! I highly recommend this plumbing company good customer service and they know what they are doing.