About Biscayne Dental & Facial Aesthetics
Biscayne Dental & Facial Aesthetics in Miami offers a variety of dental and skin care services with over 20 years of experience. Patients praise the exceptional patient care, attention to detail, and high-quality imaging. Staff are described as amazing and friendly, with positive mentions of Dr. Julio, Dr. Sigal, and Dr. Esther Heller, who have received high recommendations for their work, particularly with invisalign, bonding, and crowns. However, some patients have reported negative experiences regarding the business's payment and insurance handling procedures. These patients felt pressured to pay for services upfront, even before appointments, and faced challenges with insurance claims not being submitted, which led to financial burdens. Despite attempts to contact the practice about these issues, communication was described as lacking and promises were not fulfilled, resulting in a loss of trust for some. While the facility is clean and staff are generally well-regarded, the communication issues and concerns about financial transparency have impacted the overall patient experience for some. Overall, many patients have expressed happiness with their services and the professionalism of the team.
This is the best dental practice I've been to. The location happens to be convenient for me but the people really elevate the experience. Migdi in the front desk is kind and respectful. The hygienist Abeer, is punctual and very thorough. Finally, there's Dr. Cesar. He is an excellent dentist and a great communicator. Highly recommend this practice.
I have been a patient here for many years - I have always appreciated how great all the staff is, from the doctors and technicians to the office managers. They are always friendly and knowledgeable and professional in discussing treatment and maintenance. A special thanks to Migdi at the front who is always so wonderful!
I’m so grateful to Dr. Janeth and her team. After seeing several dentists who couldn’t resolve my bite issues, Dr. Janeth carefully evaluated my bite and made the necessary adjustments. She really took the time to listen to my concerns and worked patiently until things felt much better.
Thank you so much for your professionalism, kindness, and attention to detail. I truly appreciate your help and would highly recommend Dr. Janeth to anyone looking for a dentist who genuinely cares about getting things right.