About Carillon Miami Wellness Resort
Carillon Miami Wellness Resort offers a spa experience that has seen mixed feedback from guests. While some have reported poor service, including cancelled appointments and unavailability of staff, others have had incredible experiences. Facilities may have issues, with some mentioning broken equipment and temperature problems in the sauna. However, the resort has received praise for its friendly and professional staff, with guests specifically thanking team members like Mohammed and Gisella for their outstanding service. The massages, such as the Swedish massage by Gisella, have been described as exceptional, with one guest calling it the best they've ever had. The resort's location is a highlight, complemented by comfy and well-equipped rooms that offer stunning views. Guests have enjoyed the main pool and its delicious poolside lunches, as well as the quiet, adults-only pool on the 4th floor, which features comfortable sunbeds. Beach service has been noted to be excellent, providing an ideal setting for relaxation. The staff across the resort are described as professional, and the overall experience is often seamless. Nearby amenities like a grocery store and dining options enhance the convenience. Although some guests found the spa services lacking in previous visits, many are eager to try them in the future. Overall, Carillon Miami Wellness Resort has made a positive impression on many guests, making their stays memorable.
We have been coming here for years. You cannot beat the location if you like North Miami Beach- which we do. But the hotel does increasingly look tired and the deferred maintenance is starting to really show. A face lift and new furniture is clearly needed if there is any ambition to be a 5 star property. I think it is more Ike a 4 star now and trending down. Food also has suffered and service is inconsistent. Great at the beach, but could not get somebody to the room during our 3 day stay to fix the TV and nobody opening the door when you lug your own luggage in. Food options have also suffered in quality. Lastly, the Carillon was always a good choice for fitness and...read full review
Very convenient to Publix grocery store. We did not try spa services, but enjoyed lap swimming in the adult only pool, but disappointed that towels were not available most days. That's actually a safety issue since you end up dripping water down the stairs as you leave. Exercise room is top notch. Sort of sad that beach lounge chairs are removed at 5 pm. We sat in the sand to enjoy the evening.
Rooms are nicely designed, but could use some maintenance. Drawers and cupboard doors in the kitchen are wobbly. We had to request extra dishes and glasses. We would have appreciated a tag for the door to avoid housekeeping, brighter lighting for reading, a coffee...read full review
From the moment we walked in, we knew this stay would be special. We were warmly welcomed by one of the hotel leaders, Marc, and from there every single interaction exceeded expectations — from the incredible locker room team to Dana at the front desk and the staff at the beach stand. Everyone was professional, attentive, and genuinely kind.
The hotel is immaculately clean, the amenities are truly first-class, and the location is absolutely perfect for a relaxing three-night getaway. The rooms are gracious, beautifully appointed, and thoughtfully designed with everything you could possibly need.
One of our favorite parts of the stay was taking the complimentary...read full review