So an update to the Maronda Homes review over the last several days. I spoke with the VP of Construction, Mark Richard and he assured me that they are revamping their work order process and will make everything right.This is a welcome change to the previous process of submitting a work order on-line and hoping for a response! I appreciate their efforts to right the ship and improve customer service!
Jan 2023
Love these homes & very nice agents. ? Attentive, yet not pushy & don't ignore after you say, you're not decided on buying new or resale.Other model home agents are less than friendly nor forthcoming to answer questions. They missed out on these serious future home buyers. ?
Jan 2022
Eduardo Lopes is THE BEST agent ever if you are purchasing a home from the northeast to Florida during a pandemic. We were extremely uneasy purchasing our new home via the internet,but Ed made it not only easy, but not as stressful and actually pleasurable. When we had questions, he answered promptly. He sent regular updates, photos and videos. If we were in town he made time for us. Truly a remarkable customer service representative for this company. Dawn our closing coordinator was friendly and efficient. Justin, our project supervisor and his assistant were wonderful during our walkthrough. Finally, our home upon completion is beautiful. Thank you everyone!
So an update to the Maronda Homes review over the last several days. I spoke with the VP of Construction, Mark Richard and he assured me that they are revamping their work order process and will make everything right.This is a welcome change to the previous process of submitting a work order on-line and hoping for a response! I appreciate their efforts to right the ship and improve customer service!
Love these homes & very nice agents. ? Attentive, yet not pushy & don't ignore after you say, you're not decided on buying new or resale.Other model home agents are less than friendly nor forthcoming to answer questions. They missed out on these serious future home buyers. ?
Eduardo Lopes is THE BEST agent ever if you are purchasing a home from the northeast to Florida during a pandemic. We were extremely uneasy purchasing our new home via the internet,but Ed made it not only easy, but not as stressful and actually pleasurable. When we had questions, he answered promptly. He sent regular updates, photos and videos. If we were in town he made time for us. Truly a remarkable customer service representative for this company. Dawn our closing coordinator was friendly and efficient. Justin, our project supervisor and his assistant were wonderful during our walkthrough. Finally, our home upon completion is beautiful. Thank you everyone!